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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

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4.91

Based on 13,081 reviews, last reviewed 17th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Excellent service

Recently changed to a new car and there app was easy to use and excellent customer service was offered on the chat option Reviewed on: 11th August 2022

Great

Great insurance for people who don’t use their car much. The customer service has been great. Reviewed on: 11th August 2022

Best car insurance

Great customer service, very competitive quote Reviewed on: 11th August 2022

Amazing!!!

The best insurance! And the cheapest Reviewed on: 11th August 2022

By Miles Decelerates costs for us low Milers! Whilst Accelerating my customer experience!

I am so glad I discovered By Miles! The App is so amazing- yet so simple to use. My phone notifies me of the cost of each journey instantly. Love the fact you are helping this single parent stay on the road with the fair, explanatory pricing! Thank You By Miles Team! 5***** Reviewed on: 11th August 2022

I've waited a long time for this...

After circa 15 years of driving, I've finally found an insurer who's prices are fair and reasonable. Installing the device took all of two minutes, and the app gives you all the info you need to keep on track of your monthly costs. By Miles are very easy to deal with and I have never had such cheap insurance. For context, my yearly premium has more than halved since I switched to By Miles. Fantastic company and I'm now waiting for them to I sure bikes so I can move my bike insurance to them too! Reviewed on: 11th August 2022

Easy peasy insurance

By miles has a great app where you can track your miles and charges as soon as you have finished your journey. Makes it great for budgeting with the monthly payment displayed at the top. Service has always been great and haven’t had any issues with wait times or complaints. Overall, one happy customer! Reviewed on: 11th August 2022

Cheap as chips!

The cheapest insurance company I've ever been with and plan to stick with for the rest of my life... You only pay for what you use after paying a set amount set by the company... After that you plug your little black device into the car and vrooooom you only pay from a-b and so on depending on your journey... Would highly recommend to everyone... Under 25s are unfortunately not covered in this insurance... But luckily I am and I am here to stay Reviewed on: 11th August 2022

Great customer service

Had an accident in February due to storm Eugene they were very good in sorting out claim and making all arrangements Reviewed on: 11th August 2022

By miles insurance

I reluctantly took this insurance good few months ago but now I am 100% satisfied the way bymiles work. It has saved me unnecesary bulk paying upfront or interest installments and I pay if I drive . I also can track down the places visited, milage, time and the cost. The statements are always available on the app etc. I am a happy customer and happy to recomend bymiles to the others Reviewed on: 11th August 2022

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