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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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6%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Best insurance

5
Very good price you pay for your miles Reviewed on: 11th August 2022
Sophia's avatar
Sophia

Cheapest around

5
I only drive to and from work and this is the best value i have found but i also have the flexibility to drive further if i need to. Reviewed on: 11th August 2022
Caroline Talbot's avatar
Caroline Talbot

The best insurance company I've ever had

5
I have had insurance for cats, caravans, cars and my cosy-home but never has an insurance company been so easy to interact with, track my bills and understand. The cover and protection, especially with the free tracker and diagnostic tool is second to none. I highly recommend trying ByMiles. Reviewed on: 11th August 2022
Dave's avatar
Dave

Easy , cheap , no issue

5
Was a great car insurance for me as I was driving many miles so worked out the cheapest for me and having the app the follow your miles and everything was really handy too , not many insurance places had an app that you could view your policy etc on Reviewed on: 11th August 2022
Amy 's avatar
Amy

All insurance should be this way.

5
It seems archaic that we’d pay for insurance when we’re not using the car. ByMiles is a pay per mile insurance that makes so much sense. As a relatively low mileage driver it’s the perfect option and the app shows me the insurance cost for every journey. It just makes so much sense to pay for insurance based on actual miles, not estimated. All car insurance should be like this. Reviewed on: 11th August 2022
S T's avatar
S T

Save my money and safety

5
Choosing insurance was hard because there are so many. But By Miles was just suit my daily car use. This saved me quite good money and their feedback was quite quick Reviewed on: 11th August 2022
Alex Moon's avatar
Alex Moon

A great way to save money, and manage your miles.

5
My first year with these, very happy up to now. Reviewed on: 11th August 2022
Nick Barlow's avatar
Nick Barlow

Great idea and works perfectly

5
I have been insured with by miles for the last 3 years and its been excellent the whole time. Everything just works - from the journey tracker to the app and customer service it all been great. I would recommend By Miles to everyone. Reviewed on: 11th August 2022
K Grewal 's avatar
K Grewal

You pay for what you use

5
I like the idea of by miles. You only need to pay for the miles you do. Very handy and Extra safety with the tracking device as well. Reviewed on: 11th August 2022
Prince Francis's avatar
Prince Francis

Easy Insurance

5
So far have had no problems with by miles. I’ve added breakdown and changed the vehicle on cover without any issues. Renewed recently for a reduced rate which is always a nice bonus at renewal. Reviewed on: 11th August 2022
Brad's avatar
Brad

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