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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Fantastic

5
This is my 2nd year with them . I didn't hesitate to renew. Save my self about £300 a year ! Reviewed on: 11th August 2022
Emma barbour 's avatar
Emma barbour

Alan grant

5
Best car insurance out their by far Reviewed on: 11th August 2022
Alan grant's avatar
Alan grant

No fuss insurance

5
Easy to set up and monitor mileage. Cheaper than other insurance providers I have been with before. Would recommend ++ Reviewed on: 11th August 2022
Nick Milner's avatar
Nick Milner

Wery good insurance

4
Wery good insurance I recomand. Reviewed on: 11th August 2022
Alex Gabi's avatar
Alex Gabi

Pay as you go

5
Save a lots if you don’t drive your car often Reviewed on: 11th August 2022
Helen's avatar
Helen

Amazing and simple

5
Cheapest and most comprehensive BY MILES excuse the pun but really this is the benchmark that all insurers should go by Reviewed on: 11th August 2022
Steve 's avatar
Steve

By Miles for the win - woo

5
Low milage driver, for so many years I paid hundreds for insurance and would do 2k miles a year. Finally I pay for what I use and can track this on the app. Like no insurance I’ve used before. Love love this! Reviewed on: 11th August 2022
Jody Thompson's avatar
Jody Thompson

Excellent value for money

5
U only pay for the amount of miles u do i pay about 50p a day Reviewed on: 11th August 2022
Gary Mills's avatar
Gary Mills

Excellent service and customer service is perfect.

5
I have excellent experience insuring my car with by miles, this is my third year with the company and I have no regrets. Reviewed on: 11th August 2022
Desunkanmi Yusuf's avatar
Desunkanmi Yusuf

Hassle free and great customer service

5
Wasn’t sure as it all seemed too good to be true. I was paying extortionate amounts , while hardly using my car. Found ByMiles. Paid the upfront small fee , downloaded the app, and off I went. Had a couple of queries through the year. Immediate, helpful responses . Tiny monthly charges, so I wasn’t paying when I didn’t drive. Prompt and clear renewal quote, which I am 100% taking up. Can’t recommend highly enough! Reviewed on: 11th August 2022
Lorraine 's avatar
Lorraine

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