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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
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6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Easiest insurance experience

5
This is the simplest and most engaging insurance that I have used, as wel as being extremely affordable even if I am travelling more than usual. Reviewed on: 11th August 2022
Jimmy Niblett's avatar
Jimmy Niblett

Highly recommend.

5
Great company. Informative when needed. Always get back to you. Amazing prices Reviewed on: 11th August 2022
Demi Egerton's avatar
Demi Egerton

By miles is great

5
Honestly, best insurance company to have car insurance with Reviewed on: 11th August 2022
James Lazarus's avatar
James Lazarus

Best insurance policy.

5
I have saved hundreds by changing to go miles. You pay a premium for having insurance which is low and then pay per trip. It's brilliant. Reviewed on: 11th August 2022
Ria's avatar
Ria

Simple, clear and fair

5
Bymiles is so simple and the app gives you really clear overview of your costs. On the rare occasions I've had to chat with them the service has been great and they are great value for money. I couldn't recommend them enough (and often do). Reviewed on: 11th August 2022
ed's avatar
ed

Easy to deal with and great value

5
Saved me a fortune as a low mileage driver Reviewed on: 11th August 2022
Ben's avatar
Ben

Good

5
The sign up process and ongoing payment deductions are simple. I think it is important to also judge how a claim is dealt with. Unfortunately I had to make a claim this year through no fault of my own. I found Zurich (who underwrite the By Miles policy) super helpful, following up with phone calls exactly when they had promised they would. The repair bodyshop took their time (due to parts shortage/ delays) but I had a courtesy car and was kept informed so made no difference to me. Reviewed on: 11th August 2022
Jake's avatar
Jake

Really easy and great value for money

5
The app makes everything super easy to manage and keep an eye on. The value for money is also really good - you only pay for what you use! Reviewed on: 11th August 2022
Kizzy's avatar
Kizzy

Excellent

5
Superb insurance Reviewed on: 11th August 2022
Ferdush Ahmed Fedz's avatar
Ferdush Ahmed Fedz

Highly satisfied

5
lost cost and efficient. really suits my needs. The app that logs journeys is really useful Reviewed on: 11th August 2022
Jenny McKinnon's avatar
Jenny McKinnon

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