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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Bymile

5
Excellent insurance options. Good customer service. Timely response to questions on chat . Reviewed on: 11th August 2022
Muhammad Aamir Shahzad's avatar
Muhammad Aamir Shahzad

Does whatnot says on the tin

5
"Best by miles and miles." Said Myles davis Reviewed on: 11th August 2022
Joel Bristow's avatar
Joel Bristow

Best insurance provider

5
Best insurance provider i have used in my 35 years of driving Reviewed on: 11th August 2022
Mr Mark R Wilson's avatar
Mr Mark R Wilson

Very good value for money

5
For anyone who does low mileage getting there car insurance through Buy Miles makes a lot of sense. Reviewed on: 11th August 2022
P Robison 's avatar
P Robison

Great insurance comapny

5
Very cheap and reliable handy app. Not had to claim so cannot comment on this Reviewed on: 11th August 2022
Ardit Begaj's avatar
Ardit Begaj

Works well for me

5
This has saved me a lot of stress and worry, knpwing if I suddenly need to cut costs, as long as my car stays stationary I'm not signing up to any extra bills. It's super easy to see, I get notified about everything and I feel reassured every time I log into the simple app. Really clear and straight forward support. My one support call was answered well, in good time, by a pofessional. Reviewed on: 11th August 2022
Rosie's avatar
Rosie

Most sensible Insurance provider

5
Great insurance provider and fair premiums based on your driving habits. Unfortunately had to use their claims services due to an accident but everything was sorted without any hick ups or problems. Very easy to use and transparent. Would definitely recommend to friends and. Family Reviewed on: 11th August 2022
Sanderson Ky's avatar
Sanderson Ky

Would 100% recommend

5
Fast, friendly and efficient customer service and help setting up the plug in. Great prices and I love paying only for the miles I do! Reviewed on: 11th August 2022
Woodl1's avatar
Woodl1

Pay for the miles you use

5
Really good only reason its not full stars is because if you get a new car the insurance changes and it can work out cheaper elsewhere Reviewed on: 11th August 2022
Ash's avatar
Ash

Great value

5
I drive less than 7k miles a year and By Miles is absolutely well suited for my needs. The app is great and the daily miles cap is a great feature. Reviewed on: 11th August 2022
Stephan Diaz's avatar
Stephan Diaz

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