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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
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6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Very satisfied with bymiles car insurance and have definitely saved a lot of money as other insurers charge far to much

5
As quoted in the above under Title your review Reviewed on: 11th August 2022
Barry Baker's avatar
Barry Baker

Love this model, save £££

5
I recommend it 100%! It’s innovative and does a fab job with the tracker Reviewed on: 11th August 2022
Natalie Shaw's avatar
Natalie Shaw

Truly an ideal Insurance for the customer who works from home

5
You gave me a price that was 50% cheaper then what I was originally paying and the percentage of savings only gets higher the longer you stay with themselves Reviewed on: 11th August 2022
Aamir Mahmood's avatar
Aamir Mahmood

Amazing concept

5
Perfect insurance for those who dont always use their vehicles especially living in London. They are reasonably priced, easily contactable and very helpful. I would recommend By Miles to my family and friends (which I have and use By Miles) Reviewed on: 11th August 2022
Imtiaz's avatar
Imtiaz

By miles better than the rest

5
Super easy to engage with, fair and affordable car insurance. Brilliant customer service and fantastic simple interface on the app and website. Me and my wife are both customers and have recommended the company to lots of family and friends. Reviewed on: 11th August 2022
Mr Lynch's avatar
Mr Lynch

excellent company

5
I have now been with by Miles for the past 3 years, this being my 3rd Reviewed on: 11th August 2022
Deanna's avatar
Deanna

By Miles Review

5
I have never had a problem from By Miles, this is my second year with them after being referred by my friend and I have not looked back since. Reviewed on: 11th August 2022
Thomas's avatar
Thomas

Great customer service

5
Easy to use with clear instructions, great app and website. No issues encountered. Reviewed on: 11th August 2022
Iris's avatar
Iris

Amazing company

5
This is the first time I’ve stayed with the same insurance company for two years in a row….I hope to make it a third! Reviewed on: 11th August 2022
Deborah S's avatar
Deborah S

My bymiles experience

5
The process couldn’t be more simple and really is cost effective if you don’t drive much. You can also change details with no admin fee. Their chat option in the app is responded to quickly. I have been with by miles for 3 years. The BEST customer service Reviewed on: 11th August 2022
Lisa Hetherington's avatar
Lisa Hetherington

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