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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

5
I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Affordable fair pricing. Innovative concept to base on usage.

5
Fair pricing Good concept to base coats on usage Good communication via customer service A renewal quote that doesn't make your eyes roll Reviewed on: 11th August 2022

Customer

5
Amazing insurance company saving me a heap of money by paying for each mile rather than a total sum Reviewed on: 11th August 2022

By Miles Insurance

5
The best insurance provider I’ve ever used. Reviewed on: 11th August 2022

Really simple and affordable

5
Really simple to set up, with working from home I’m driving a lot less and this way now saves my much more vs other companies. Reviewed on: 11th August 2022

Helpful staff and unbeatable prices

5
I've loved every minute with Bymiles. There is always someone to talk to when needed and the prices are really low! Reviewed on: 11th August 2022

Great insurance provider

5
Simple and easy to use, and more affordable for many Reviewed on: 11th August 2022

Pay for what you use!

5
Love Miles. Living in London I don’t usually drive very often so it’s very cost effective that I only may for the miles I use. Reviewed on: 11th August 2022

efficient

5
as a low-mileage driver, I am getting my money's worth when I'm driving. 5 stars!! Reviewed on: 11th August 2022

The best insurance

5
I’ve been with by miles for a year and will definitely be renewing. Reviewed on: 11th August 2022

I love paying for what I use!!!

5
I feel it’s a bit unfair to charge drivers for an estimate as the pandemic shows you just cannot predict the mileage of your car over the next year let alone what will happen in your life tomorrow! I absolutely love paying for what I use and thinks it’s a trend that should be followed by other insurers. Reviewed on: 11th August 2022