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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

excellent

5
Great service, always easy to get hold of , quickly sort problems out Reviewed on: 11th August 2022
Gazmend Elezi's avatar
Gazmend Elezi

Simply the Best!

5
I've been with by miles for three years now and I would love for my insurance to just carry on and on each year. The service is amazing, very confident and professional attitude by staff. Reviewed on: 11th August 2022
Hasan Naik's avatar
Hasan Naik

Great for low mileage drivers

5
Actually of your a low to mid mileage driver then I find this way to pay for your insurance is really reasonable, you always know where you stand as you pay monthly and there are no nasty surprises as the app keeps you updated for every journey you make. I will he sticking with them for the for seeable future. Reviewed on: 11th August 2022
Ellane Siewlal's avatar
Ellane Siewlal

Revolutionised car insurance!

5
Excellent service. Excellent prices. Quick and easy installation of the gps box. Just amazing! Great for the environment (and our health) activity aware of the mileage and where I can cut journeys and walk instead! Reviewed on: 11th August 2022
Charlotte Richardson's avatar
Charlotte Richardson

Cheapest most economical way to insure your car...why pay more!!!

5
Not a massive car user living in London, but the usual family runs. But not enough to pay over £300 per year F/C. Martin Lewis consumer champion recommended...have never looked back. Save my self a fortune, by paying as and when using the car. Reviewed on: 11th August 2022
Amanda Oliver's avatar
Amanda Oliver

Insurance choice award 2022

5
By miles is the best insurance company I ever have. It’s cheap and reliable, customer service is awesome. I’ve already recommended it two people who is on with. I will continue to get more people to come and insure with by miles. Reviewed on: 11th August 2022
Malick Ceesay's avatar
Malick Ceesay

Great value insurance

5
Quick and easy to set up the customer service is top notch Reviewed on: 11th August 2022
Kev Bromley's avatar
Kev Bromley

Great insurance company

5
Really works well for me as someone who doesn’t drive everyday instead of paying a fixed premium you pay for what you use. Really fantastic company. Reviewed on: 11th August 2022
Emma McAulay's avatar
Emma McAulay

Oh so simple

5
Oh so simple! Quote, buy, plug in and drive, with a very good online service. Everything has been so easy from the purchase, to changing my policy via online help, with messages confirming when payment will be taken. Cannot fault it, will be renewing if premium stays low. Reviewed on: 11th August 2022
Neil Hawkins's avatar
Neil Hawkins

Good company

5
The best car insurance out there BY MILES Reviewed on: 11th August 2022
Derek 's avatar
Derek

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