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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Good value for money and policy flexibility/support

5
At 56 best value car insurance policy I've ever had and working from home since Covid with much lower mileage the policy has come into its own. It has been easy to switch the policy between cars this year and the refund and adjusted pricing has been fair, transparent, and swiftly amended. Reviewed on: 9th August 2022
Neil Walker 's avatar
Neil Walker

Excellent service

5
I have been with By Miles for two years and found their service to be excellent. The simplicity of by mile billing, easy to use app and of course the money saved over conventional insurance. I have already recommended other friends and family. Reviewed on: 9th August 2022
Simon Pettengell's avatar
Simon Pettengell

A Fantastic & Innovative Insurance Company - By Miles:The Pace Setters

5
Why wait? Save lots of £s now in the midst of rising cost of living. Never regretted joining By Miles insurance over 26 months now. Killing 2 birds with just 1 stone! Not only is my car fully comp, I only pay when I hit the road running. A strategic car insurance policy for car owners with occasional trips. Join BY MILES now they're MILES AHEAD of THE PACK and save lots of £s. !!! Reviewed on: 9th August 2022
Filipo O's avatar
Filipo O

Great car insurance company

5
I have been with By miles since 2020, it is cheap, easy to manage, affordable and great customer services. Reviewed on: 9th August 2022
ADOLPHE KADESIRE's avatar
ADOLPHE KADESIRE

Highly recommend

5
I need a second car for short journeys and to help my ageing mum. I therefore only need insurance for a few times each year but when I do it is important. Pay as you go insurance is good for me. Reviewed on: 9th August 2022
Carol's avatar
Carol

Excellent customer service.

5
As well as the excellent customer service the online app is so easy to use. Reviewed on: 9th August 2022
Linzi Bohen's avatar
Linzi Bohen

Pay for the miles you use

5
This is great for me with 2 cars...I only pay for miles on the days I use them ! Reviewed on: 9th August 2022
Juliette faulkner's avatar
Juliette faulkner

Great value

5
Great value , excellent customer service , great easy app to use , I recommend to anyone that is looking for new insurance Reviewed on: 9th August 2022
Sarah callaghan 's avatar
Sarah callaghan

Amazing service !

5
Always to hand when help is required , quick response and very helpful staff. Affordable price as well. Reviewed on: 9th August 2022
Zakeer Sidat's avatar
Zakeer Sidat

Great insurance

5
I was not sure at the start how this was going to be was very unsure but now I am in my second year and I am very pleased with it works well for me keep up the good work BY MILES Reviewed on: 9th August 2022
Steve Nutley's avatar
Steve Nutley

Review By Miles: Car insurance now

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