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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
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6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

By miles going the extra Miles!

5
I've been with Miles for over a year now and wouldn't change from them! Nothing is a bother when you need to get in touch, always so helpful! Reviewed on: 9th August 2022
Erika lee's avatar
Erika lee

Easy, Convenient and Saves You Money

5
Perfect for anyone who doesn’t drive many miles. Still beat my cheapest insurance quote from “regular” insurance companies even if I maxed out the mileage on my ByMiles policy. Reviewed on: 9th August 2022
Sam Evans's avatar
Sam Evans

Simply the best!

5
Having driven my own cars for in excess of 50 years, I find that By Miles Insurance gives me an excellent cover and a feeling of safety, knowing the I am covered by a fair and reputable company. Thankyou By Miles Reviewed on: 9th August 2022
peter.andrews61@ntlworld.com's avatar
[email protected]

Excellent value & customer service

5
I absolutely love the value but the AP is great for keeping track of miles and monthly costs. Thanks so much. Reviewed on: 9th August 2022
Liza Ok Oliver's avatar
Liza Ok Oliver

Most straight-forward car insurance

5
Every "traditional" car insurance company has made me feel so detached from the insurance itself that I don't really know what I'm paying for. By Miles is easy to use, friendly, and just makes sense. I love the app, the customer service is great, and I feel like I'm working with actual people rather than policies. Great folk, so happy I found them :) Reviewed on: 9th August 2022
Lucy Woodman's avatar
Lucy Woodman

Ease and efficient

5
Found dealing with miles easy and afficient, it worked out to be one the cheapest ways to save money and still get the great service. Reviewed on: 9th August 2022
Christopher 's avatar
Christopher

Convenience car insurance

5
Perfectly tailored to suit my needs insurance when you need it Reviewed on: 9th August 2022
vicreeves1985@yahoo.co.uk's avatar
[email protected]

No stress insurance

5
I have nothing to complain about Reviewed on: 9th August 2022
Kelly Brown's avatar
Kelly Brown

Saved me loads of money!

5
Great insurance company and love the idea of paying by miles! You just need to be accurate with your miles to see if they are worth it. Reviewed on: 9th August 2022
Paul's avatar
Paul

Great insurance

5
No driving no paying simple to use and you can see if your car is getting sick with the brilliant app Reviewed on: 9th August 2022
Jonathan Martin's avatar
Jonathan Martin

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