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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
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6%
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1%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Best switch I made!

5
Finding bymiles on a comparison site I thought "this is too good to be true". My tracker box arrived and it really was as simple to connect as the confirmation email said. The app has been great and even helped me find my car when I'd forgotten where I left it! I love that it tracks your mileage and tells you distance and cost of each journey! The referral scheme is so good aswell! Reviewed on: 9th August 2022
Kathryn Tranter's avatar
Kathryn Tranter

Very smart policy

5
I would definitely recommend to my friends already I’ve approached my friend & he started using this insurance. Very reasonable fares & best insurance for people who drive less. I am on my 2nd year very satisfied & happy thanks Reviewed on: 9th August 2022
Ahmed's avatar
Ahmed

Excellent Customer Service

5
Friendly,helpful and well run Company Reviewed on: 9th August 2022
chris maria's avatar
chris maria

Best insurance going

5
It’s so cheap compared to any other insurance I barely even notice the direct debits, it’s reliable and suits my lifestyle perfectly ! Reviewed on: 9th August 2022
Shanice White's avatar
Shanice White

Good value affordable

5
A small upfront payment and then paying as you drive. Ideal for people who drive low mileage Reviewed on: 9th August 2022
Salim patel's avatar
Salim patel

Have recommended this insurance to everyone.

5
If you don't want an expensive insurance and only drive local this 8nsurance is the best one to go with. I've recommended miles to friends and family. Just wished you did motorbike insurance too. Been with you for third year now. Not looking to change anytime soon. Reviewed on: 9th August 2022
Coleen's avatar
Coleen

Been with bymiles the past 3 or 4 years.

5
I like the way you pay some upfront then just for the miles you use each month Reviewed on: 9th August 2022
Carly 's avatar
Carly

Fantastic

5
Revolutionary way of insuring.... Reviewed on: 9th August 2022
Paul's avatar
Paul

Best value by far

5
Did several quotes on comparison sites, By Miles came out cheapest by miles. Even when I put it an extra 6,000 miles above what I estimated I would do, it was still the cheapest. Reviewed on: 9th August 2022
Palf68's avatar
Palf68

Drive as you Go

5
You have all heard of PAYG, this is the driving equivalent (DAYG), only pay for the miles that you drive. Furthermore, the 150 miles capped discount is also a welcomed. Well done By Miles for coming up with this innovative idea for lower mileage drivers. 5* all the way from me. Reviewed on: 9th August 2022
Tony Campbell's avatar
Tony Campbell

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