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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

No brainer

5
It is perfect for low mileage car users. Customer service is convenient and quick. Reviewed on: 9th August 2022

true value

5
great insurance for the low mileage driver I reckon i,ve saved quite a bit with this policy, also very easy to contact if you need to. Reviewed on: 9th August 2022

Great company

5
Easy to use, handy app and very helpful staff. Reviewed on: 9th August 2022

Best car insurance around

5
I love By Miles car insurance. I love the app too, to show me where I’ve driven and what the costs by miles were and I feel good about not making unnecessary journeys because it’s more environmentally friendly and budget friendly too. Reviewed on: 9th August 2022

Pay as you use car insurance

5
Great value for money if you do low mileage Reviewed on: 9th August 2022

Best car insurance in the UK

5
I’ve been with By Miles over a year now and it’s the most convenient idea ever! Not only is it the cheapest I could find but the service is great and the app makes things even easier! I recently wanted to add my dad to my policy and with in around 2 minutes it was done with a cost of £3 you can’t go wrong! 10/10 across the board! Reviewed on: 9th August 2022

Perfect for low usage

5
I found By Miles when I changed jobs in the pandemic and rarely used my car. The price is so much fairer and beats the competition easily for my low mileage vehicle. Reviewed on: 9th August 2022

Efficient service

5
A great product providing good customer service and an easy to use app Reviewed on: 9th August 2022

Very good insurer.

5
Very good, very kind and serious. I recommend it. Reviewed on: 9th August 2022

The best insurance By Miles

5
I have been with By Miles for a couple of years, and I really can't felt them, I can't believe know one thought of it years ago definitely the cheapest way to insurance By Miles. Reviewed on: 9th August 2022

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