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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
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6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

The Best insurance

5
The cheapest and best insurance company, love that I can keep a track on what my bill is Reviewed on: 9th August 2022

Great value, convenience and transparency

5
Seemless renew of policy, straightforward and fair quote, reasonable, in fact favourably priced insurance. Reviewed on: 9th August 2022

Best insurance company around

5
As I only drive a few miles a week, this model of pay-by-mile model works for me and evidently for others too. Not only is the insurance cheap, but is well rounded and comprehensive and when I had to get in contact about a smashed window the customer service was quick, friendly and top notch. The app they provide is awesome, easy to navigate and full of everything you need all on your phone. Wouldn’t go anywhere else for my car insurance Reviewed on: 9th August 2022

The next new car insurance method

5
Absolutely innovative, you only pay for what you use. In times like these, this is exactly what you want-avoid unnecessary costs and get your money’s worth Reviewed on: 9th August 2022

they are always keep in touch and of now i feel they are a very good company keep up the good work that you do

5
i have no compilates whatever keep up the good work that you do Reviewed on: 9th August 2022

A fantastic cheap insurance

5
I am more than happy with your insurance cover it’s cheap and very good I wouldn’t go anywhere else now I’ve found you Reviewed on: 9th August 2022

Cheapest by far!

5
Love that I only pay for the miles that I actually drive. Cheapest insurance provider for me which is why I stayed with them for a second year. Reviewed on: 9th August 2022

Best Car Insurance - By MIles!

5
Easy to work with, transparent and responsive. Has really reduced my motoring costs for my business. Fantastic if you are only an occasional driver doing low mileage. Highly recommended... Reviewed on: 9th August 2022

Can't beat it, but can you add .. drive another car

5
Saved loads over the last two years, was paying £80 ish .. now lest than £30 a month.. last month £12 Reviewed on: 9th August 2022

Very helpful after I had an accident

5
I had a small accident in a private car park and they were very kind and helpful. Within a couple of hours everything was sorted out. I also like their e-mails they send out periodically. All in all a great bunch of people Reviewed on: 9th August 2022

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