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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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6%
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1%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Satisfied

5
I would recommend by miles (I already have to 2 members) I am very pleased with the service and they keep you up to date with everything ...excellent. Reviewed on: 9th August 2022
Linda Matteo Elrick's avatar
Linda Matteo Elrick

I have been with by miles since 2018 .

5
They are extremely helpful and friendly would not change to anyone else the service I get fro. Them is fantastic. Reviewed on: 9th August 2022
Andrea Bruce's avatar
Andrea Bruce

Great service and app

5
Great service and app that increases security as can use find my car and check car diagnostics. Reviewed on: 9th August 2022
SIMONJ's avatar
SIMONJ

Better......By Miles

5
I needed an insurer that recognised that the level of miles I do must affect the risk. By Miles did that and more!! The idea of paying by the mile is awesome, for the first time ever my premium went down at renewal and the communication is great from the team. The app is perfect and if your car is out of sight you get to track it. Just brilliant!!! Reviewed on: 9th August 2022
William 's avatar
William

Mirza review

5
By miles is pay as you go . Cheaper than traditional insurance Reviewed on: 9th August 2022
MIRZA Baig's avatar
MIRZA Baig

Does what it says on the tin

5
Stay In control month by month with a great website where you can track mileage Reviewed on: 9th August 2022
Jonathan mcgarry 's avatar
Jonathan mcgarry

Ideal for a second family car

5
Excellent product that’s designed to more fairly rate the insurance cost of a car that isn’t driven much. Reviewed on: 9th August 2022
Matthew lewis's avatar
Matthew lewis

Fantastic service

5
I’ve never had a problem it’s a great service specially if you don’t do a lot of miles Reviewed on: 9th August 2022
W Taylor's avatar
W Taylor

Brilliant service

5
I find by miles so straightforward and really good value! Reviewed on: 9th August 2022
Hannah's avatar
Hannah

A Refreshing Change

5
I must admit I was not sure about insuring with By Miles when I first used them. But I must admit it’s been one of the best decisions I have made! Perfect if you’re someone, like me, who makes lots of short journeys with the occasional loooooooong drive thrown in. I did wonder how much that loooooong drive was going to cost me, but amazingly. It’s capped! So I don’t get any shocks………just reasonably priced insurance with great cover. I’m always recommending them to all my friends Reviewed on: 9th August 2022
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Superdriver

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