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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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93%
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6%
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1%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

5
I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

amazing

5
excellent value for money and customer service Reviewed on: 9th August 2022

By Miles are brilliant

5
By miles suits me personally for my car insurance and has been the only car insurance company that has giving me satisfaction that I am able to afford each month without any hidden extra costs and you only pay for what you drive along with the small monthly standard charge.The app is also an added bonus that allows you to keep track of what miles you have driven and what your total cost for each month will be along with a break down of each journey your car makes and how much that journey costs in miles and the EXTRA BONUS above all else is they have a cap on the amount of miles you are charged per day and so if you decide to travel a longer journey to perhaps go away for the weekend or visit family then you are not charged for any more that 150 miles per day so any miles exceeding this you will not be charged for!! I am certain that By Miles will always be the car insurance company to go above and beyond to make your car insurance your own,to suit your individual driving needs at a price you can not beat!! I would most definitely one million percent recommend anyone to go with By Miles for your car insurance. Car insurance used to be a huge financial burden for me on top of my bills at the end of each month until I choose to travel with By Miles It’s a WIN WIN for me!!!! Reviewed on: 9th August 2022

Can't fault them.

5
Excellent app, customer service and premiums. Reviewed on: 9th August 2022

Best way to pay insurance

5
Best value and most convenient way to pay insurance Reviewed on: 9th August 2022

Good value car insurance

5
If you drive less than 6000 miles per year it is worth getting a By Miles car insurance. Reviewed on: 9th August 2022

By Miles Car Insurance

5
I like the fact that they charge you by every mile you drive as I don’t do a lot of driving recently, this has suited me. Reviewed on: 9th August 2022

Fab

5
Forward-thinking insurance provider Reviewed on: 9th August 2022

The way forward for car insurance

5
I discovered By Miles purely by chancr whilst working. It was before the lockdown and I knew I was already driving less. These guys were perfect and they have saved me several hundred pounds at least for the past few years. It's perfect if you want to cut back on driving because of the last two years and increased fuel costs recently. You can always reach them by phone or text chat. Absolutely worth it in my case. More people should know about By Miles. It is definitely the way forward for vehicle insurance. Glad I found them and will most likely stay with them for the foreseeable future. Reviewed on: 9th August 2022

Perfect.

5
No hassle, straight forward application, nice app with several useful features (engine fault codes/diagnostics are handy), quick response from customer service, easy to install tracker. Reviewed on: 9th August 2022

Great app and great value!

5
The app is super useful and the fitted box to monitor your miles is really nice to track your own mileage. The app is very intuitive and claiming was a breeze Reviewed on: 9th August 2022