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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

5
I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Excellent service

5
The best insurance i have ever used you always know what you have used and they keep you updated all the time Reviewed on: 9th August 2022

Amazing company

5
Amazing company I have saved loads and been with by Miles for nearly 2 years now and been the cheapest for me Reviewed on: 9th August 2022

Easy insurance

5
Doesn't get much easier to insure a car, or change details. No hassles at all. Reviewed on: 9th August 2022

Halved my insurance

5
By Miles halved my annual insurance. The only reason they haven’t got a 10 star recommendation is that the acid test of responding to a claim has (happily) not needed to be put into action. And then there is the generous recommendation fee. Very nice, thank you - right now my monthly costs are zero and will be for some months. Some bristle at having the dongle in the car but frankly my privacy is a ship long sailed. Reviewed on: 9th August 2022

Easy to interact with, good rates

5
Handy provider for people who are not heavy car users. Clear pricing structures and easy to navigate the website. Reviewed on: 9th August 2022

Great value

5
By Miles has been the best value car insurance I’ve ever used. Fantastic if you don’t use your car often. Reviewed on: 9th August 2022

Extremely satisfied.

5
No fuss!!!! no complications and fair pricing. Reviewed on: 9th August 2022

Do what it says

4
For a low mileage driver like me, its just what I need. Cheap up front and easy monthly mileage payments. Reviewed on: 9th August 2022

Great value

5
Great value for money. Would recommend to anyone Reviewed on: 9th August 2022

Excellent service

4
Quick and easy to switch Very friendly staff Reviewed on: 9th August 2022