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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

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4.91

Based on 13,081 reviews, last reviewed 17th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Excellent value for customers. Pay as per the miles you actually drive.

I found this very unique and helpful during the Covid times with so much of uncertainty due to lockdowns and restrictions. Paying as per actual miles is a very transparent process and excellent customer value Reviewed on: 22nd September 2022

The service we received were excellent

We find our motor insurance is so much value for money and best deal among other providers we tried before. Reviewed on: 22nd September 2022

affordable and efficient.

So far, I have found By Miles to be very reasonable and affordable. The whole process was easy and efficient. Reviewed on: 22nd September 2022

Good experience and value for money

I don’t do long miles, so I decided to try ByMiles. It appeared to be value for money so far. Device activation was straightforward and their app gives an account of your daily spending. If you don’t move, you pay nothing! Their customer support was great so far. So, I would highly recommend this insurance. Reviewed on: 22nd September 2022

Hassle free

I like that you don't pay over the odds and can just forget about it, safe in the knowledge that you're only being charged for the distance you drive. Reviewed on: 22nd September 2022

I would not be afraid like others where I am, on the contrary you will track the car before theft.

I am personally satisfied and I will recommend it Reviewed on: 22nd September 2022

Amazing idea best 'By Miles'

I thought their idea is genius. The device is so easy to fit using the steps in the app. Customer service are so friendly and really know their stuff. The app looks and works great. Love getting the email saying how much my trip cost me. Reviewed on: 22nd September 2022

Cheaper and better

I've had many car insurances before By Miles and I can say that it's the cheapest and their user friendly app it's awesome. Their pay as you go system it's fair and honest, if you're not driving, you're not paying. Very pleased with them Reviewed on: 22nd September 2022

Big save

I do not use my car everyday so this keeps the cost down. Reviewed on: 22nd September 2022

Best value for money

Quality app, efficient, best priced and a no-brainer service that's a boon to the environment. Reviewed on: 22nd September 2022

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