Smart Money People Logo

By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

Review By Miles: Car insurance now

Help others make smarter decisions by sharing your own experience. Write a review

By Miles Car insurance reviews (13081)

Really good very cost effective insurance

5
I have saved greatly on my insurance. Reviewed on: 20th September 2022

Excellent

5
Very easy to understand and helpful Reviewed on: 20th September 2022

Honestly brilliant!!

5
I’ve stayed for two years as my premiums dropped. So easy and if you don’t drive much like me then its an absolute game changer Reviewed on: 20th September 2022

very good company

5
such an easeful process to join up, easy payment methods. Reviewed on: 20th September 2022

Easy, Affordable and Friendly

5
By Miles offers a unique model for car insurance, not only do they fit a niche need but their customer service and app is great. I highly recommend By Miles! Reviewed on: 20th September 2022

Simple and transparent!

5
App is great and the whole process is seamless. No more ringing up to get the best deal Reviewed on: 20th September 2022

Happiest customer

5
So professional, helpful and kindness . Had big experience with insurance companies and this one is the best Reviewed on: 20th September 2022

Fab insurance

5
I’ve been with by miles for two years. It’s the cheapest insurance I have found. Customer services are easy to contact and the app lets me keep track of the monthly cost. Reviewed on: 20th September 2022

Great prices compared to others on the market

5
Easy to start and connect, app makes everything easy Reviewed on: 20th September 2022

Easy to set up, cheap and cheerful

5
Easy to set up, cheap and cheerful Reviewed on: 19th September 2022

Review By Miles: Car insurance now

Help others make smarter decisions by sharing your own experience. Write a review