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Capital Credit Union reviews

Capital Credit Union Logo
Rated Excellent • 4.94/5

Capital Credit Union reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days

Review summary

People rate this company as Excellent based on 1,554 product reviews

Average score of 4.94/5
5 star
97%
4 star
3%
3 star
0%
2 star
0%
1 star
0%
Reviews for Capital Credit Union have trended positively over the past 90 days

Latest positive rating

5/5

Great account options

Great saving account options and the loans have a lower interest rate than other places I looked

{"display":"KatieL","full_name":"KatieL","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Savings
KatieL 28th April 2025

Latest negative rating

2/5

No real benefits for a loyalty advance

I took out a loyalty advance and basically I am paying you to access my own money. This is not a good idea at the... I took out a loyalty advance and basically I am paying you to access my own money. This is not a good idea at the rate you offered and not a help to low income families. Read more Read less

{"display":"Jim","full_name":"Jim","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Loans
Jim 14th April 2025
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About Capital Credit Union

Anyone who lives or works in Edinburgh, the Lothians and the Scottish Borders is eligible to become a member of the Capital Credit Union. Smart Money People is the place for Capital Credit Union reviews. Read and write reviews to help increase trust and transparency in Financial Services.

Capital Credit Union at a glance

Contact details

Phone
0131 225 9901
Email
[email protected]
Main address
Capital Credit Union Credit Union House 31 Dunedin Street Edinburgh EH7 4JG
Social media

Reviews for Capital Credit Union

Showing 11 of 1554 company reviews • Last reviewed within 7 days

Great account options

Savings • 28th April 2025

Great saving account options and the loans have a lower interest rate than other places I looked

{"display":"KatieL","full_name":"KatieL","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Exceptional Service from Capital Credit Union staff

Loans • 25th April 2025

I have taken loans out with Capital Credit Union so far and found the whole process stress free, very efficient and friendly customer service is... I have taken loans out with Capital Credit Union so far and found the whole process stress free, very efficient and friendly customer service is always provided by staff. I have and would always recommend anyone to opening an account with this company. I'm one happy happy customer. Read more Read less

{"display":"Jacqueline Gillie","full_name":"Jacqueline Gillie","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Savings Account

    Savings and loans discussed, great service provided on best fit for me also discussed mortgage options.

    {"display":"Dee McK","full_name":"Dee McK","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Dee McK 23rd April 2025
  • 5/5

    Easy Process

    The process was straightforward, without going through loads of paperwork / questions.

    {"display":"Duncan S","full_name":"Duncan S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Duncan S 22nd April 2025
  • 5/5

    Always excellent

    You are always greeted with a kind and helpful service.

    {"display":"M","full_name":"M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    M 22nd April 2025
  • 5/5

    Easy to save

    Easy to save without having to think about it as money comes straight off of wages.

    {"display":"TS90","full_name":"TS90","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    TS90 22nd April 2025
  • 5/5

    They really care about your circumstances and security

    It feels like banking with people who really care about your own circumstances, and making sure you end up in a more secure situation through being part of their services.

    {"display":"Linds","full_name":"Linds","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Linds 21st April 2025
  • 4/5

    Good savings account and easy to use

    Good savings account and easy to use

    {"display":"Gemma ","full_name":"Gemma ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Gemma 21st April 2025
  • 5/5

    Saving could not be easier

    Have saved through wages for 20+ years. You do not miss deductions before receiving monthly salary, making savings an easy option, plus you choose how much you want to save.

    {"display":"Mary McMillan","full_name":"Mary McMillan","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Mary McMillan 21st April 2025
  • 5/5

    35 years and counting!

    I have been with CU for35 years and it has been invaluable to me over that time!

    {"display":"Shonagh D","full_name":"Shonagh D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Shonagh D 21st April 2025
  • 5/5

    Good company

    Have not had bad experience with

    {"display":"Graham d","full_name":"Graham d","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Graham d 21st April 2025

    Products from Capital Credit Union

    Showing all products offered by Capital Credit Union

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