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Capital Credit Union reviews

Capital Credit Union Logo
Rated Excellent • 4.95/5

Capital Credit Union reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days

Review summary

People rate this company as Excellent based on 1,777 product reviews

Average score of 4.95/5
5 star
97%
4 star
3%
3 star
0%
2 star
0%
1 star
0%
Reviews for Capital Credit Union have trended negatively over the past 90 days

Latest positive rating

5/5

Happy Money

The staff are helpful understanding and genuine. The process is easy and I’m grateful credit union is always there for me

{"display":"Elspeth W","full_name":"Elspeth W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Savings
Elspeth W 30th June 2025

Latest negative rating

1/5

My home loan

Got my loan and was very happy with the service it was impeccable The person who helped me was very efficient at what he does thank him for his help

{"display":"James M","full_name":"James M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Loans
James M 26th June 2025
See more reviews for Capital Credit Union products

About Capital Credit Union

Anyone who lives or works in Edinburgh, the Lothians and the Scottish Borders is eligible to become a member of the Capital Credit Union. Smart Money People is the place for Capital Credit Union reviews. Read and write reviews to help increase trust and transparency in Financial Services.

Capital Credit Union at a glance

Contact details

Phone
0131 225 9901
Email
[email protected]
Main address
Capital Credit Union Credit Union House 31 Dunedin Street Edinburgh EH7 4JG
Social media

Reviews for Capital Credit Union

Showing 11 of 1777 company reviews • Last reviewed within 7 days

Happy Money

Savings • 30th June 2025

The staff are helpful understanding and genuine. The process is easy and I’m grateful credit union is always there for me

{"display":"Elspeth W","full_name":"Elspeth W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Good guys

Savings • 30th June 2025

Always easy to deal with online or over phone. Friendly and supportive. Easy to follow accounts on line.

{"display":"Driver Jon ","full_name":"Driver Jon ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Good • 4/5
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  • 5/5

    Amazing company and staff!

    Amazing company and staff! Always pleasant and willing to help

    {"display":"Karina M","full_name":"Karina M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Karina M 30th June 2025
  • 4/5

    Excellent communications with customers.

    Always kept in touch with what's happening with regards to my savings and modern standards of technology. I find that Capital Credit Union are the most professional amongst Credit Unions.

    {"display":"Ian Rogan","full_name":"Ian Rogan","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Ian Rogan 29th June 2025
  • 5/5

    Phone call

    When you phone it doesn’t matter who answers they are all very pleasant,

    {"display":"Miss M","full_name":"Miss M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Miss M 29th June 2025
  • 5/5

    ..great savings options

    I find the credit union has good savings plans which suit my needs. The branch staff are very helpful and friendly both in person and on the phone.

    {"display":"Lesley G","full_name":"Lesley G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Lesley G 29th June 2025
  • 5/5

    Customer servuce

    Customer service has always been very helpful and very professional

    {"display":"martina tennant","full_name":"martina tennant","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1251173.png"}}'s avatar
    Savings
    martina tennant 29th June 2025
  • 5/5

    One of the best credit unions in Scotland.

    One of the best credit unions in Scotland. I began saving with CCU while I was working. Still saving with them in my retirement

    {"display":"Kathleen C","full_name":"Kathleen C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Kathleen C 28th June 2025
  • 5/5

    To have your savings automatically taken from your p...

    To have your savings automatically taken from your pay means you don’t actually miss it nor have to think about saving.

    {"display":"Angela ","full_name":"Angela ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Angela 28th June 2025
  • 5/5

    EASY TO APPLY FOR LOAN

    I had.a loan and was able to.paybit off early with no issues.

    {"display":"Roberta Stanley ","full_name":"Roberta Stanley ","avatar":{"url":"\/assets\/uploads\/avatars\/users\/987144.png"}}'s avatar
  • 5/5

    Excellent product, great service

    Excellent product, great service

    {"display":"djm","full_name":"djm","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    djm 28th June 2025

    Products from Capital Credit Union

    Showing all products offered by Capital Credit Union

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