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Capital Credit Union: Savings reviews

Name: Savings
Rating: 4.95 (884 reviews)

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4.95

Based on 884 reviews, last reviewed 23rd May 2025

42600% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Capital Credit Union is banking with the good guys. Capital Credit Union is banking with the good guys. It’s member owned and community based. When I lived close by I could pop into branch and would be ... Read more Reviewed on: 23rd May 2025

Latest lowest rating:

1

Slow and really not bothered I asked to withdraw some of my savings - asked for on the Wednesday there was a bank holiday Monday but did not receive the money in my bank until the... Read more Reviewed on: 23rd September 2022

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About this product

Capital Credit Union savings reviews can help you to find out more about life at Capital Credit Union. How easy is it to contact Capital Credit Union? And how friendly are they? Our Capital Credit Union savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Capital Credit Union Savings reviews (884)

Excellence Service was excellent

Service was excellent . Customer care was excellent too Reviewed on: 14th April 2025

Savings and loans

I have saved with Capital Credit Union for a number of years and also had a few loans. Customer service is excellent, they are always very quick to reply to any messages. Reviewed on: 14th April 2025

Customer service is always good.

Customer service is always good. Reviewed on: 14th April 2025

CCU Edinburgh

Been with Capital Credit Union for over 20 years.Excellent. Reviewed on: 14th April 2025

Been in my credit union for 25 years.

Been in my credit union for 25 years. Always a great experience in dealing with them. Very up to date and knowledgeable. Lots of different choices offered. Great rate of interest on certain accounts Reviewed on: 14th April 2025

I have saved with them for a long time now as well a...

I have saved with them for a long time now as well as taking out loans and they have also been very helpful. Reviewed on: 14th April 2025

Have been a member of Capital Credin union for more...

Have been a member of Capital Credin union for more years than I care to remember.. they have been Excellent to deal with. Reviewed on: 14th April 2025

Customer service is fantastic, speak to a knowledgea...

Customer service is fantastic, speak to a knowledgeable human in seconds.Great regularly offers. Reviewed on: 14th April 2025

5 Star ...... Highly recommend.!

Been saving with CCU for quite some time, great service, have recommended them several times to colleagues and friends. Very responsive to queries and calls. Cannot fault them. Communication top notch. Reviewed on: 14th April 2025

I recently had problems accessing my account ( entir...

I recently had problems accessing my account ( entirely my fault)William spent an inordinate amount of time with me to solve the problem.l kept pressing wrong numbers he was not at all fazed and just kept talking me through it till it was sorted.In my defence I’m 82 .Nonetheless William was a star .My interactions with other staff equally helpful. Well done Capital Credit Union. Reviewed on: 14th April 2025

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