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Capital Credit Union: Savings reviews

4.95
Based on 1,008 reviews, last reviewed 14th Jul 2025
72% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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96%
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4%
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0%
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0%
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Latest highest rating:

5

Payroll to savings Money deducted from payroll is a practical way of saving. Reviewed on: 14th July 2025
Viv G's avatar
Viv G

Latest lowest rating:

1

Slow and really not bothered I asked to withdraw some of my savings - asked for on the Wednesday there was a bank holiday Monday but did not receive the money in my bank until the... Read more Reviewed on: 23rd September 2022
Eileen Ferguson's avatar
Eileen Ferguson

About this product

Capital Credit Union savings reviews can help you to find out more about life at Capital Credit Union. How easy is it to contact Capital Credit Union? And how friendly are they? Our Capital Credit Union savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Capital Credit Union Savings reviews (1008)

Easy to save. Easy to talk to !

5
It’s so nice to be able to phone and talk to staff if I have an enquiry. Saving made easy too ! I always mention Capital Credit Union when I’m discussing options for saving money. Reviewed on: 2nd July 2021

Happy saver.

5
I'm very happy with the customer service I have received, any time I have phoned for help doing anything online,they have been very helpful and patient. I also like that Capital helps the communities they serve,unlike the big banks. Reviewed on: 2nd July 2021

Great experience

5
Customer service is great and they are always willing to assist and help with any queries. Reviewed on: 2nd July 2021

Excellent Service Capital Credit Union

5
I have been a member now for a number of years and have seen Capital Credit Union grow from strength to strength. Whether its saving or the range of loan options the service and advice is second to none. Reviewed on: 2nd July 2021

Helpful

5
Always helpful when answering any queries. Money easy to access if needed. Reviewed on: 2nd July 2021

Ethical banking

5
It's nice to have a choice of a small company with a great ethos for my personal savings. CCU feel friendly and accessible compared to the big banks. Reviewed on: 2nd July 2021

Easy saving with no paperwork

5
I am able to save what I can afford without the hassle of going into the branch and my savings are there if I need them Reviewed on: 2nd July 2021

Ethical way to save

5
Small amount of money each month soon adds up :) Reviewed on: 2nd July 2021

Easy to save

5
Just so fab I transfer savings on pay day and it's in my account in no time can get cash out any time . Wonderful service keep up the good work . Reviewed on: 2nd July 2021

Excellent service - consistently!

5
I’ve had a savings account with the Capital Credit Union for some years now and have always found communications clear and helpful - the regular newsletters are really informative. Managing my account is easy and I have found it straightforward to get in touch when I’ve needed to do so. During the pandemic I had to withdraw funds for an emergency house repair and was delighted to be able to speak to a team member on the phone who arranged the withdrawal as quickly and easily as possible. I’d recommend Capital Credit Union to anyone. Reviewed on: 2nd July 2021

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