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Capital Credit Union: Savings reviews

Name: Savings
Rating: 4.95 (885 reviews)

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4.95

Based on 885 reviews, last reviewed 9th Jun 2025

42700% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

I was looking for an alternative way to save rather... I was looking for an alternative way to save rather than a bank and found the credit union. They have always been very helpful and I have been saving ... Read more Reviewed on: 9th June 2025

Latest lowest rating:

1

Slow and really not bothered I asked to withdraw some of my savings - asked for on the Wednesday there was a bank holiday Monday but did not receive the money in my bank until the... Read more Reviewed on: 23rd September 2022

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Capital Credit Union Savings reviews (885)

Better than banks

Capital Credit Union is so much better than banks because banks are always closing down and it is not convenient to travel so far for so little interest.i have had two banks move too two different towns and a distance between them is over twenty miles each way.C.C.U have opened up more branches and closed NONE.You do the maths !!! Reviewed on: 18th June 2021

Changed my life

I started saving with the credit union back in the 90's. They have quite literally changed my life, I was able to save and take out loans. I stopped using doorstep lenders and started to take control of my finances. I've been able to save to buy a car and to go on holidays. I feel safe knowing that if I have an unexpected expense that I can manage it without being pushed into expensive debts. The best thing though is that the staff are all wonderful. They are really invested in looking after the members and always make me feel seen as a human being (no call centre at a bank has ever achieved that!) Reviewed on: 18th June 2021

great customer service always happy to help.

when calling to withdraw and savings the team are always pleasant friendly and helpful. nothing is ever to much trouble, they ask how things have been during this pandemic showing they do care about the customer. Reviewed on: 15th June 2021

Easy payroll savings

Capital Credit Union introduced payroll savings into my organisation and I give straight from my salary. Its been an excellent service since I started and they made changes up and down so easy. Its a simple concept but it works perfectly for me. Reviewed on: 8th June 2021

Dependable friendly staff great customer service

I have always found staff give great customer service whether at the office or on Telephone fast reliable friendly. I also get texts to keep me informed of my finances etc I have recommended credit union to all my family and friends keep up the good work ❤️ Mrs Linda Kennedy. Reviewed on: 11th July 2020

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