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Car Cash Point: Logbook Loan reviews

Name: Logbook Loan
Rating: 4.76 (289 reviews)

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4.70

Based on 289 reviews, last reviewed 15th May 2023

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

3 star

Latest highest rating:

5

Great company and great service Very helpful staff and great service. Would recommend to anyone. Reviewed on: 10th March 2020

Latest lowest rating:

1

Avoid!! Not sure how they are managing to get all the positive reviews but I assure you that they are the worst loan company I have ever dealt with! Use at yo... Read more Reviewed on: 15th May 2023

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About this product

Looking for Car Cash Point logbook loan reviews? We collect comments and reviews from users like you on Smart Money People, so that you can make better decisions when choosing your next logbook loan. So if you've got a poor credit rating, or are just looking for a new car, and need finance, be sure to read our reviews first. Or if you want to help our community, post a review of your own experiences with Car Cash Point and join the Smart Money People community!

Car Cash Point Logbook Loan reviews (289)

Review of the Car Cash Point, Logbook Loan:

Be warned

These opinions are based on what happened to me and I think I am certainly not the first, or the last, to suffer at the hands of these people. I hope this helps you. - Why do they have such good reviews? because they pay customers £10 to write them. I received such an offer and declined. But it is amazing what some people will do for a tenner. - At the last minute, having agreed the amount they are willing to loan to you on your car, they ask you to prepay three months re-payments out of the funds before they send them, thereby effectively reducing the loan amount. I suggest you say 'no thanks' and walk away. They will probably drop the requirement. - When you come to settle your loan (which you need to do asap) you will realise that you have not been given any instructions as to how to do this. There is nothing, anywhere. In the paperwork, or on the website. If you email every email address you can find, including that of your 'account manager' you will probably not get a reply. It is not in their interest to settle a loan, given the extortionate level of interest that is accruing. - When you finally do attract their attention, you will probably find that another payment date has passed and more interest has accrued. You can try arguing that you have been trying to settle this for x weeks but they won't budge. Plus all the time you are arguing, the interest is still running. - When you finally do get a settlement figure, ask for a full statement showing how the interest is calculated. If you were foolish enough to agree to x months payments being taken in advance before they sent you the money (see my earlier point), you will find that you have still been charged interest on the full amount. Totally wrong, but they won't budge. Don't forget, while you argue this, the interest is still running. - After all of this, you will be left totally deflated and feeling like you wished you had never ever come across Car Cash Point. But its not over. While it only took them a day to acquire your log book and register a HPI on your car, it will take them up to a week (or possibly more) to return your log book and cancel the HPI, during which time your car is unsalable. Good Luck! Reviewed on: 14th February 2018

staff were amazing, quick, simple,

from the moment my enquiry was received to cash being paid into account, process was complete within the hour, transparency on all details superb and very easily understood, will always recommend Reviewed on: 19th May 2017

helpful, quick, explained process extremely well

wow, used this company on couple of occasions now, will continue to use as always in future ******5 star Reviewed on: 19th May 2017

Must be the best Logbook Loan Co

From start to finish it was seamless, so quick and easy, great communication from the agent who came and saw me ... and the icing on the cake, no penalties for settling early or make additional payments. paid within the hour of signing the paperwork Reviewed on: 19th May 2017

cash within the hour as described

explained very professionally, in all processes, cash with timeframe as described, staff put me at ease. process very ease and everything has so much clarity on it Reviewed on: 19th May 2017

1 hour service as described, amazed

from contacting to arranging home visit to money in the bank, thank you very much, staff were extremely polite, and made me at ease with process Reviewed on: 19th May 2017

outstanding service

quick, efficient and company went out of there way to meet my requirements Reviewed on: 19th May 2017

* fabulous serviced with 1 hour*

from initial enquiry to home visit from rep , my loan was agreed and my mind placed at ease, can't explain how surprised i was by this seamless process. Cant thank all at carcash point enough, will definitely continue to use in future Reviewed on: 19th May 2017

Good

Excellent service quick and efficient. Easy to do no fuss. Done it a few times now and found the employees really friendly and approachable Reviewed on: 18th May 2017

Excellent loan provider

Great communication, friendly and professional service, fast and efficient. Good rates. Reviewed on: 18th May 2017

Best lender for sure!

I have had many logbook loans in the past, this is definitely the best company I have used yet. Everyone I dealt with was professional, especially the sales staff! They are not only the cheapest but also the fairest I have come across. Well done Car Cash Point. Keep up the good work! Pavlos Reviewed on: 18th May 2017

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