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Carmoola: Car finance reviews

4.86
Based on 1,044 reviews, last reviewed 13th Jun 2026
99300% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
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2 star
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Latest highest rating:

5

Well built mobile app, very easy to use. Well built mobile app, very easy to use. Reviewed on: 13th June 2026
Temitayo Olatunde's avatar
Temitayo Olatunde

Latest lowest rating:

1

I have purchased a car with you guys, however i have... I have purchased a car with you guys, however i have several months with the car and it’s already having a engine flash light which to me seems very u... Read more Reviewed on: 10th June 2026
Stiven b's avatar
Stiven b

About this product

The Carmoola app is an all-in-one car finance app where you can find finance and buy a car.

In just 60 seconds, Carmoola will show you how much you can spend without impacting your credit score. You can also make adjustments to your plan before you commit to a loan.

Carmoola reviews help you find out what it’s really like to be a customer. If you’ve used Carmoola before, you can also leave a review and share your experience.

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Carmoola Car finance reviews (1044)

Carmoola was the easiest way to buy the car that you...

5
Carmoola was the easiest way to buy the car that you want no salesman waffling on and going to speak to there manager pick the car you want apply online and get a instant decision with your monthly payment shown on the screen Reviewed on: 9th June 2026

Easy and straight forward application process for pu...

5
Easy and straight forward application process for purchasing the vehicle Reviewed on: 9th June 2026

The experience was super easy, made my search much e...

5
The experience was super easy, made my search much easier and I had a slight issue when paying and the team had it sorted within minutes and not impacting the process in any way! Reviewed on: 9th June 2026

I initially found Carmoola to be excellent.

1
I initially found Carmoola to be excellent. Setting up an account was quick, easy, and straightforward, and finding a car through the app was a smooth and hassle-free experience. The whole process was modern, user-friendly, and gave me confidence in using their service. Unfortunately, my experience changed significantly when I encountered a problem with the vehicle. If you run into issues, particularly within the first six months of ownership, don’t expect much support. In my case, Carmoola repeatedly delayed dealing with the matter and seemed more focused on avoiding responsibility than helping resolve the issue. The vehicle developed a timing chain problem, which Carmoola ultimately dismissed as “wear and tear” and therefore not their responsibility. I strongly disagree with this position, especially given that under the Consumer Rights Act 2015 and the Consumer Credit Act 1974, finance providers can have obligations where a vehicle is not of satisfactory quality or develops faults shortly after purchase. While the initial buying experience was excellent, the real test of any finance company is how they support customers when something goes wrong. Based on my experience, Carmoola fell well short of expectations when it came to after-sales support and handling a legitimate vehicle fault. Reviewed on: 9th June 2026
Reply from Carmoola Hey Daniel We’re really sorry to hear about the troubles you’ve had with your car - especially after such a positive start. We take all feedback extremely seriously, especially where things go wrong. Can you please drop us a message at [email protected] with a good time to reach you, so we can look into this for you? Thank you for bringing this to our attention, and we hope we can find a solution. All the best, Team Carmoola Response date: 12th June 2026
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Carmoola

Very well handled, great team and excellent support...

5
Very well handled, great team and excellent support when I needed it to help with my car purchase. Reviewed on: 9th June 2026

simply & easy

5
Excellent communication and all questions answered professionally throughout my car buying everything explained great experiences. Reviewed on: 9th June 2026

Excellent service.

5
Excellent service. Easy to use. Great communication, so impressed. Reviewed on: 9th June 2026

Tenk you for everything

5
Very nice tenk you. I'm happy with everything Reviewed on: 9th June 2026

I am happy with the carmoola service.

5
I am happy with the carmoola service. very quick response and easy to handle Reviewed on: 9th June 2026

5 Star Service

5
Easy to set up. Great communication and customer service and great App. Very happy with everything. Reviewed on: 9th June 2026

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