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Central Credit Union reviews

Central Credit Union reviews
Rated Excellent 4.94/5

Central Credit Union reviews

Verified business Last reviewed within 7 days Consumer credit awards winner

Review summary

People rate this company as Excellent based on 3,411 product reviews

Average score of 4.94/5
5 star
98%
4 star
2%
3 star
0%
2 star
0%
1 star
0%
Reviews for Central Credit Union have trended negatively over the past 90 days

Central Credit Union is loved for its friendly, helpful staff and easy, quick loan process that really puts you at ease. Many find it a lifesaver during tough times, offering affordable loans and a great way to save. The community feel and personal care make it stand out from big banks. Some users wish the app and online access were better.

Positive themes

  • Central Credit Union’s staff are friendly and always ready to help.
  • Loans with Central Credit Union are quick and easy to apply for.
  • Central Credit Union offers affordable loans with low interest rates.

Negative themes

  • The Central Credit Union app and online access can be frustrating to use.
  • Delayed loan payments left some users short of money without apology.
Summarised by AI
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About Central Credit Union

Central Credit Union, formely known as Central Liverpool Credit Union is a financial cooperative located in Liverpool, offering a range of savings accounts, loans, and other financial products to its members. It operates with the goal of promoting financial inclusion and well-being among the local community. As a credit union, it is owned and controlled by its members, ensuring that profits are returned to them in the form of better rates and services.

Are you looking for a great credit union to assist your financial needs? Our Central Credit Union reviews can help you decide if they're the right option for you.

If you’re considering using one of many services Central Credit Union offers, check out our reviews first. Discover which services members are using and how satisfied they've been so far. Learn more about the benefits of being an Central Credit Union member. All of this and more can be found in our Central Credit Union reviews.

Smart Money People is the place for Central Credit Union reviews. Read and write reviews and help us to increase trust and transparency in Financial Services

Central Credit Union at a glance

Reviews for Central Credit Union

Showing 11 of 3411 company reviews Last reviewed within 7 days

Absolutely lovely lady Jackie very chatty very frien...

Loans 24th May 2026

Absolutely lovely lady Jackie very chatty very friendly

Rated Excellent 5.00/5
Read more product reviews

Not complicated and straightforward

Loans 23rd May 2026

Not complicated and straightforward

Rated Excellent 5.00/5
Read more product reviews
  • 5.00/5

    A credit to us all

    The credit union is by far the best way to get a loan if needed in time of need quick and easy process and such... The credit union is by far the best way to get a loan if needed in time of need quick and easy process and such friendly staff I would recommend anybody to join them you get complete value for money Read more Read less

    {"display":"Gerard B","full_name":"Gerard B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Gerard B 23rd May 2026
  • 5.00/5

    Approachable, kind and supporting, normal, down to e...

    Approachable, kind and supporting, normal, down to earth, non judgemental staff. Couldn't get anywhere without the staff. it took me a while to understand loans... Approachable, kind and supporting, normal, down to earth, non judgemental staff. Couldn't get anywhere without the staff. it took me a while to understand loans but the staff wrote it down and explained everything to me with time and consideration. Thank you. Credit union saved me, that 1st loan I ever got saved me, to be accepted so quickly when I was in the ditch with my daughter, It was Christmas time and I hadn't bought one present. My friend recommended credit union and now ive been with them years. Even have a saving pot - ive never saved money in my life but knowing its there keeps me safe. Ive struggled with uniform and holidays, so I rang Credit Union one day and the advisor said would you like to take some money out your savings, i just sat and cried, again I was saved by this company and I am so thankful. I tell many people to join which they do as I tell them how they helped me without judgement. Again thank you. Read more Read less

    {"display":"Lozanne","full_name":"Lozanne","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Lozanne 23rd May 2026
  • 5.00/5

    A helping hand

    Always there when you need them very approachable and easy to chat to but not to intrusive

    {"display":"Carole ROWAN","full_name":"Carole ROWAN","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1245885.png"}}'s avatar
    Savings
    Carole ROWAN 23rd May 2026
  • 5.00/5

    Always been great for me always recommend to people

    Always been great for me always recommend to people

    {"display":"Paula D","full_name":"Paula D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Paula D 23rd May 2026
  • 5.00/5

    Liverpool Credit Union has been a great support with...

    Liverpool Credit Union has been a great support with friendly staff, fast service, and an easy loan process. They really care about helping members and... Liverpool Credit Union has been a great support with friendly staff, fast service, and an easy loan process. They really care about helping members and making finances less stressful. I’ve always found them professional, reliable, and community-focused. Highly recommended! Read more Read less

    {"display":"Emmanuel","full_name":"Emmanuel","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Emmanuel 23rd May 2026
  • 5.00/5

    Nothink to tell customers ask and they help good cus...

    Nothink to tell customers ask and they help good customer service the staff know's what they are doing .I Will be a customer for a... Nothink to tell customers ask and they help good customer service the staff know's what they are doing .I Will be a customer for a long time coming in the future thank you for being a good company. Read more Read less

    {"display":"catherine b","full_name":"catherine b","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    catherine b 23rd May 2026
  • 5.00/5

    Great Loan Experience and Excellent Customer Service

    I’ve had a great experience with this credit union. They have been very helpful throughout the loan process and made everything simple and stress-free. The... I’ve had a great experience with this credit union. They have been very helpful throughout the loan process and made everything simple and stress-free. The customer service is excellent, and the staff always keeps you informed about where your loan is in the process. They are friendly, professional, and quick to answer any questions. I highly recommend. Read more Read less

    {"display":"Rhea S","full_name":"Rhea S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Rhea S 22nd May 2026
  • 5.00/5

    Amazing staff.

    Amazing staff. Very polite didn’t rush phone calls or anything and made sure I understand everything that was being said and confirmed with me even... Amazing staff. Very polite didn’t rush phone calls or anything and made sure I understand everything that was being said and confirmed with me even though I signed documents they made sure I knew what I was paying back and how much I was getting going forward. Read more Read less

    {"display":"Amy ","full_name":"Amy ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Amy 22nd May 2026
  • 5.00/5

    Donna’s review

    helped me with savings and loans brilliant

    {"display":"Donna S","full_name":"Donna S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Donna S 22nd May 2026

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