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Central Credit Union reviews

Central Credit Union reviews
Rated Excellent • 4.94/5

Central Credit Union reviews

Verified business Last reviewed within 7 days Consumer credit awards winner
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Review summary

People rate this company as Excellent based on 4,043 product reviews

Average score of 4.94/5
5 star
97%
4 star
2%
3 star
0%
2 star
0%
1 star
0%
Reviews for Central Credit Union have trended positively over the past 90 days

Central Credit Union’s staff are consistently praised for being friendly, helpful, and understanding, making loans and savings easy and stress-free. Many find their service quick, efficient, and reliable, with affordable rates that really help during tough times. A few mention issues with phone accessibility and occasional payment delays.

Positive themes

  • Central Credit Union’s staff are friendly, helpful, and make everything easy to understand. (93 mentions)
  • Loans and savings with Central Credit Union are quick to arrange and hassle-free. (47 mentions)
  • Central Credit Union offers affordable loans with fair interest rates that ease money worries. (13 mentions)
Summarised by AI
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About Central Credit Union

Central Credit Union, formely known as Central Liverpool Credit Union is a financial cooperative located in Liverpool, offering a range of savings accounts, loans, and other financial products to its members. It operates with the goal of promoting financial inclusion and well-being among the local community. As a credit union, it is owned and controlled by its members, ensuring that profits are returned to them in the form of better rates and services.

Are you looking for a great credit union to assist your financial needs? Our Central Credit Union reviews can help you decide if they're the right option for you.

If you’re considering using one of many services Central Credit Union offers, check out our reviews first. Discover which services members are using and how satisfied they've been so far. Learn more about the benefits of being an Central Credit Union member. All of this and more can be found in our Central Credit Union reviews.

Smart Money People is the place for Central Credit Union reviews. Read and write reviews and help us to increase trust and transparency in Financial Services

Central Credit Union at a glance

Reviews for Central Credit Union

Showing 11 of 4043 company reviews • Last reviewed within 7 days

Brilliant customer service very polite and helpfull

Loans • 31st July 2026

Brilliant customer service very polite and helpfull

{"display":"John","full_name":"John","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
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New Customer Review

Loans • 31st July 2026

My case has been managed by Karen, she has been an absolutly gem, no judgement, great sense of humor. From start to end of my... My case has been managed by Karen, she has been an absolutly gem, no judgement, great sense of humor. From start to end of my application there has been brilliant communication. Karen notified me that her call may be a but delayed depending on how long her previous call goes on for and explains the process thoroughly so you understand tge next steps properly. The only regret I have is not knowing about the service sooner! At least I can be stress free knowing I have saved for christmas and not have to panic for funds. You recieve a welcome pack which is an easy read and informative, I recieved mine by email, but if you are not tech savvy I am sure there will be a post option available. There are different ways to be able pay off your loan or into your savings, it can either be via child benefit or a salary sacrifice which I also think is brilliant. Thanks so much for your help and support Karen! Read more Read less

{"display":"Nicola","full_name":"Nicola","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
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  • 5.00/5

    A Credit Union That Truly Cares

    I've always been impressed by Central Credit Union and the difference they make to the people and communities they serve. They are a true community... I've always been impressed by Central Credit Union and the difference they make to the people and communities they serve. They are a true community credit union, with their members and local community genuinely at the heart of everything they do. What sets them apart is that they don't simply provide financial services – they help people build financial resilience, offer support when it's needed most, and create opportunities that make a real difference to everyday lives. Every interaction feels personal, respectful and focused on helping members achieve better financial wellbeing. Their commitment to ethical lending, encouraging saving and supporting local communities demonstrates what the credit union movement is all about. They consistently put people before profit and work tirelessly to ensure their services remain accessible, fair and inclusive. If you're looking for a financial organisation that genuinely cares about its members and makes a positive impact in the community, I would highly recommend Central Credit Union. They are an outstanding example of community finance done right and thoroughly deserve recognition for the incredible work they do. Read more Read less

    {"display":"Tracey Fletcher","full_name":"Tracey Fletcher","avatar":{"url":"\/assets\/uploads\/avatars\/users\/381845.png"}}'s avatar
    Savings
    Tracey Fletcher 19th July 2026
  • 5.00/5

    the best helpful

    brilliant always there to help customers

    {"display":"danielle c","full_name":"danielle c","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    danielle c 15th July 2026
  • 5.00/5

    Megan Howard

    Great and fast service with great members of staff

    {"display":"Megan ","full_name":"Megan ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Megan 14th July 2026
  • 5.00/5

    Saving and taking my money from my account was all...

    Saving and taking my money from my account was all fantastic experience

    {"display":"Edith I","full_name":"Edith I","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Edith I 14th July 2026
  • 5.00/5

    Fast & efficient service.

    Fast service when need to transfer savings to my bank account m.

    {"display":"Margaret McGrory","full_name":"Margaret McGrory","avatar":{"url":"\/assets\/uploads\/avatars\/users\/769313.png"}}'s avatar
  • 5.00/5

    Staff are always very helpful and explain everything...

    Staff are always very helpful and explain everything and always provide a very efficient service .

    {"display":"TH","full_name":"TH","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    TH 14th July 2026
  • 5.00/5

    Absolutely helpful to are community always a brillia...

    Absolutely helpful to are community always a brilliant feeling can’t do more to help ye

    {"display":"Roxanne G","full_name":"Roxanne G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Roxanne G 14th July 2026
  • 5.00/5

    A reliable service

    The credit union are always friendly and helpful and provide quick, efficient and excellent service. I dont know what I would of done without them... The credit union are always friendly and helpful and provide quick, efficient and excellent service. I dont know what I would of done without them when my children were little and griwing up Read more Read less

    {"display":"K Mckeown","full_name":"K Mckeown","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    K Mckeown 14th July 2026
  • 5.00/5

    Great rates..

    Great rates and always tell you if anything better or new plans are available

    {"display":"JOHN","full_name":"JOHN","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    JOHN 13th July 2026

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