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Central Credit Union reviews

Central Credit Union reviews
Rated Excellent 4.96/5

Central Credit Union reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days

Review summary

People rate this company as Excellent based on 2,893 product reviews

Average score of 4.96/5
5 star
98%
4 star
2%
3 star
0%
2 star
0%
1 star
0%
Reviews for Central Credit Union have trended negatively over the past 90 days

Latest positive rating

5/5

Always helpful fast acting and very polite and profe...

Always helpful fast acting and very polite and professional

{"display":"Jailee ","full_name":"Jailee ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Loans
Jailee 16th July 2025

Latest negative rating

2/5

No help at all and quite rude.

I needed to top up my loan a week early as I was desperate for a washing machine. I first sent an email which was... I needed to top up my loan a week early as I was desperate for a washing machine. I first sent an email which was ignored. I enquired and received an email back which just as always read extremely rude. No apologies but we must wait or any way around it just to help a good customer. Just no your loan is due when it’s due and that’s that basically. I just think their written correspondence could do with some training in how to speak to people. Read more Read less

{"display":"Estelle Monaghan","full_name":"Estelle Monaghan","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Loans
Estelle Monaghan 11th July 2025

About Central Credit Union

Central Credit Union, formely known as Central Liverpool Credit Union is a financial cooperative located in Liverpool, offering a range of savings accounts, loans, and other financial products to its members. It operates with the goal of promoting financial inclusion and well-being among the local community. As a credit union, it is owned and controlled by its members, ensuring that profits are returned to them in the form of better rates and services.

Are you looking for a great credit union to assist your financial needs? Our Central Credit Union reviews can help you decide if they're the right option for you.

If you’re considering using one of many services Central Credit Union offers, check out our reviews first. Discover which services members are using and how satisfied they've been so far. Learn more about the benefits of being an Central Credit Union member. All of this and more can be found in our Central Credit Union reviews.

Smart Money People is the place for Central Credit Union reviews. Read and write reviews and help us to increase trust and transparency in Financial Services

Central Credit Union at a glance

Reviews for Central Credit Union

Showing 11 of 2893 company reviews Last reviewed within 7 days

Always helpful fast acting and very polite and profe...

Loans 16th July 2025

Always helpful fast acting and very polite and professional

Rated Excellent 5/5
Read more product reviews

great cominicsyion n fast st what they do

Loans 16th July 2025

great cominicsyion n fast st what they do

Rated Excellent 5/5
Read more product reviews
  • 5/5

    I have been with the credit union for over ten years...

    I have been with the credit union for over ten years, they have helped me so much, as a single mum with 3 kids they... I have been with the credit union for over ten years, they have helped me so much, as a single mum with 3 kids they have really helped me over the years, I would really really recommend being with the credit union for yourself and also your kids future. Read more Read less

    {"display":"Kayleigh s","full_name":"Kayleigh s","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Kayleigh s 16th July 2025
  • 5/5

    Staff go above and beyond to help there customers I...

    Staff go above and beyond to help there customers I have already recommended a couple of my friends an family members which they’ve have no... Staff go above and beyond to help there customers I have already recommended a couple of my friends an family members which they’ve have no problems with getting there loans appreciate there value for being the best loan for our community much appreciated I highly recommend to everyone. Thank you central credit union. Read more Read less

    {"display":"Ronesha m","full_name":"Ronesha m","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Ronesha m 16th July 2025
  • 5/5

    Helpful staff

    I have been with central credit union for 20+ years and they have always been very helpful and polite.

    {"display":"Danielle F","full_name":"Danielle F","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Danielle F 15th July 2025
  • 5/5

    I had a wonderful experience working with Central Cr...

    I had a wonderful experience working with Central Credit Union for a personal loan, and I couldn’t be more pleased. From start to finish, the... I had a wonderful experience working with Central Credit Union for a personal loan, and I couldn’t be more pleased. From start to finish, the process was smooth, straightforward, and stress-free. The staff were not only professional but genuinely friendly—welcoming, patient, and always ready to answer my questions without making me feel rushed or overwhelmed. They walked me through every step, made sure I understood all the terms, and treated me like more than just an account number. It really felt like they cared about helping me reach my financial goals. In a world full of big banks that can feel impersonal, Central Credit Union is a refreshing change of pace. If you’re looking for a credit union that combines excellent service with a personal touch, I highly recommend giving them a visit. I’ll definitely be turning to them again for future financial needs! Read more Read less

    {"display":"Samantha ","full_name":"Samantha ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Samantha 15th July 2025
  • 5/5

    Friendly,helpful staff.

    Friendly,helpful staff. Really quick and easy to apply. No fuss. I have told family and friends about liverpool central credit union and how great they are.

    {"display":"Natasha ","full_name":"Natasha ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Natasha 15th July 2025
  • 5/5

    Always really easy to apply and quick

    Always really easy to apply and quick

    {"display":"Jay o","full_name":"Jay o","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Jay o 15th July 2025
  • 5/5

    Great service

    Been with credit union nearly 4 years, never had a problem excellent service

    {"display":"Katie langton","full_name":"Katie langton","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Katie langton 15th July 2025
  • 5/5

    Very quick an easy process very helpful an polite cu...

    Very quick an easy process very helpful an polite customer service

    {"display":"Kate m","full_name":"Kate m","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Kate m 15th July 2025
  • 5/5

    Always been very helpful on the phone explaining you...

    Always been very helpful on the phone explaining your options

    {"display":"Stacey L","full_name":"Stacey L","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Stacey L 15th July 2025

    Products from Central Credit Union

    Showing all products offered by Central Credit Union

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