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Central Credit Union reviews

Central Credit Union reviews
Rated Excellent 4.94/5

Central Credit Union reviews

Verified business Last reviewed within 7 days Consumer credit awards winner

Review summary

People rate this company as Excellent based on 3,925 product reviews

Average score of 4.94/5
5 star
97%
4 star
2%
3 star
0%
2 star
0%
1 star
0%
Reviews for Central Credit Union have trended positively over the past 90 days

Central Credit Union’s staff are consistently praised for being friendly, helpful, and understanding, making loans and savings easy and stress-free. Many find their service quick, efficient, and reliable, with affordable rates that really help during tough times. A few mention issues with phone accessibility and occasional payment delays.

Positive themes

  • Central Credit Union’s staff are friendly, helpful, and make everything easy to understand.
  • Loans and savings with Central Credit Union are quick to arrange and hassle-free.
  • Central Credit Union offers affordable loans with fair interest rates that ease money worries.

Negative themes

  • Phone lines can be hard to get through to at times.
  • Occasional delays in loan payments have caused real problems for some.
  • Some find the loan interest rates quite high despite limited options.
Summarised by AI
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About Central Credit Union

Central Credit Union, formely known as Central Liverpool Credit Union is a financial cooperative located in Liverpool, offering a range of savings accounts, loans, and other financial products to its members. It operates with the goal of promoting financial inclusion and well-being among the local community. As a credit union, it is owned and controlled by its members, ensuring that profits are returned to them in the form of better rates and services.

Are you looking for a great credit union to assist your financial needs? Our Central Credit Union reviews can help you decide if they're the right option for you.

If you’re considering using one of many services Central Credit Union offers, check out our reviews first. Discover which services members are using and how satisfied they've been so far. Learn more about the benefits of being an Central Credit Union member. All of this and more can be found in our Central Credit Union reviews.

Smart Money People is the place for Central Credit Union reviews. Read and write reviews and help us to increase trust and transparency in Financial Services

Central Credit Union at a glance

Reviews for Central Credit Union

Showing 11 of 3925 company reviews Last reviewed within 7 days

They have always been extremely helpful and explaine...

Loans 3rd July 2026

They have always been extremely helpful and explained everything clearly

Rated Excellent 5.00/5
Read more product reviews

Great service

Loans 3rd July 2026

Excellent service so quick nothing is too much trouble for the lovely girls who work in the office

Rated Excellent 5.00/5
Read more product reviews
  • 5.00/5

    Amazing staff , reliable service

    I honestly can’t recommend Liverpool Credit Union enough. Every member of staff I’ve dealt with has been incredibly kind, welcoming and genuinely caring. Nothing ever... I honestly can’t recommend Liverpool Credit Union enough. Every member of staff I’ve dealt with has been incredibly kind, welcoming and genuinely caring. Nothing ever feels like too much trouble, and they’ve always taken the time to explain everything clearly and make sure I felt comfortable and supported. The customer service has been outstanding from start to finish. It’s so refreshing to deal with people who treat you with respect, listen without judgement, and genuinely want to help you find the best solution. You never feel like just another number. Read more Read less

    {"display":"Saffron S","full_name":"Saffron S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Saffron S 3rd July 2026
  • 5.00/5

    Great community fantastic communication, all round 5...

    Great community fantastic communication, all round 5*****service

    {"display":"Kyle B","full_name":"Kyle B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Kyle B 3rd July 2026
  • 5.00/5

    Holiday loan review

    The loan application process was straightforward and user-friendly. Staff members were knowledgeable and took the time to explain each step, making me feel comfortable and... The loan application process was straightforward and user-friendly. Staff members were knowledgeable and took the time to explain each step, making me feel comfortable and well-informed. I received detailed explanations regarding the monthly payment structure, ensuring I understood what to expect. The transparency in communication helped eliminate any confusion about interest rates and repayment terms. I have savings - so why take out a loan? For me the option of affordable monthly payments was a huge advantage. It allowed me to budget effectively while enjoying my holiday. I appreciated the ability to save while borrowing, as this feature contributed to a financial safety net during my trip. This loan not only facilitated my travel plans but also encouraged responsible financial habits. It’s a great option for anyone looking to enjoy a holiday without compromising their financial stability. Read more Read less

    {"display":"Julie Jackson","full_name":"Julie Jackson","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Julie Jackson 3rd July 2026
  • 5.00/5

    Smooth account opening good customer service

    Smooth account opening good customer service

    {"display":"Nicole b","full_name":"Nicole b","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Nicole b 3rd July 2026
  • 5.00/5

    Save while making a real difference!

    I have been saving with Central Credit Union through payroll deduction, and I couldn’t be happier with my experience. Not only do I appreciate the... I have been saving with Central Credit Union through payroll deduction, and I couldn’t be happier with my experience. Not only do I appreciate the convenience of payroll savings, but I also love knowing that my contributions are making a positive impact in our community. One of the standout features of Central Credit Union is their partnership with Just Finance Foundation’s LifeSavers Program, which supports primary school savings clubs. This initiative encourages young people to develop healthy savings habits, setting them up for future financial success. It’s heartwarming to see how dedicated they are to teaching children the importance of managing money wisely, ultimately contributing to the financial well-being of our community. Central Credit Union truly cares about fostering a culture of financial literacy among the next generation, and their efforts in supporting these programs demonstrate their commitment to our community’s long-term prosperity. I highly recommend them to anyone looking to save while making a difference! Read more Read less

    {"display":"Julie Jackson","full_name":"Julie Jackson","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Julie Jackson 3rd July 2026
  • 5.00/5

    Always a great experience and helpful staff

    Always a great experience and helpful staff

    {"display":"Megan ","full_name":"Megan ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Megan 3rd July 2026
  • 5.00/5

    They have helped me so much theyre lovely staff

    They have helped me so much they have lovely staff and easy to navigate

    {"display":"kirsty casey","full_name":"kirsty casey","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    kirsty casey 3rd July 2026
  • 5.00/5

    I have loved being a part of this credit union

    I have loved being a part of this credit union so helpful staff are lovely explaining everything so well

    {"display":"kirsty casey","full_name":"kirsty casey","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    kirsty casey 3rd July 2026
  • 5.00/5

    Help me a lot with money especially at Christmas time

    Help me a lot with money, especially at Christmas time

    {"display":"Lisa A","full_name":"Lisa A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Lisa A 3rd July 2026

    Products from Central Credit Union

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