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Central Credit Union reviews

Central Credit Union reviews
Rated Excellent 4.94/5

Central Credit Union reviews

Verified business Last reviewed within 7 days Consumer credit awards winner

Review summary

People rate this company as Excellent based on 3,816 product reviews

Average score of 4.94/5
5 star
97%
4 star
2%
3 star
0%
2 star
0%
1 star
0%
Reviews for Central Credit Union have trended positively over the past 90 days

Central Credit Union’s staff are consistently praised for being friendly, helpful, and understanding, making loans and savings easy and stress-free. Many find their service quick, efficient, and reliable, with affordable rates that really help during tough times. A few mention issues with phone accessibility and occasional payment delays.

Positive themes

  • Central Credit Union’s staff are friendly, helpful, and make everything easy to understand.
  • Loans and savings with Central Credit Union are quick to arrange and hassle-free.
  • Central Credit Union offers affordable loans with fair interest rates that ease money worries.

Negative themes

  • Phone lines can be hard to get through to at times.
  • Occasional delays in loan payments have caused real problems for some.
  • Some find the loan interest rates quite high despite limited options.
Summarised by AI
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About Central Credit Union

Central Credit Union, formely known as Central Liverpool Credit Union is a financial cooperative located in Liverpool, offering a range of savings accounts, loans, and other financial products to its members. It operates with the goal of promoting financial inclusion and well-being among the local community. As a credit union, it is owned and controlled by its members, ensuring that profits are returned to them in the form of better rates and services.

Are you looking for a great credit union to assist your financial needs? Our Central Credit Union reviews can help you decide if they're the right option for you.

If you’re considering using one of many services Central Credit Union offers, check out our reviews first. Discover which services members are using and how satisfied they've been so far. Learn more about the benefits of being an Central Credit Union member. All of this and more can be found in our Central Credit Union reviews.

Smart Money People is the place for Central Credit Union reviews. Read and write reviews and help us to increase trust and transparency in Financial Services

Central Credit Union at a glance

Reviews for Central Credit Union

Showing 11 of 3816 company reviews Last reviewed within 7 days

Very polite staff and quick to serve.

Savings 24th June 2026

Very polite staff and quick to serve. Even over the phone

Rated Excellent 5.00/5
Read more product reviews

Central Credit Union 'Reflextion'

Loans 24th June 2026

A no-nonsence loan form quick and easy to fill in. A reply within a couple fo days. Whenever you call into the office all the... A no-nonsence loan form quick and easy to fill in. A reply within a couple fo days. Whenever you call into the office all the Staff are very helpful with advice. Read more Read less

Rated Excellent 5.00/5
Read more product reviews
  • 5.00/5

    Love the credit union don't know how I'd survive wit...

    Love the credit union don't know how I'd survive without it

    {"display":"Kelly P","full_name":"Kelly P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Kelly P 24th June 2026
  • 5.00/5

    Staff are always happy to help and provide support c...

    Staff are always happy to help and provide support can’t fault them

    {"display":"Peter S","full_name":"Peter S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Peter S 24th June 2026
  • 5.00/5

    I love credit union simple and easy way to save

    I love credit union simple and easy way to save I have a Direct pick up account my daughter gives me house keeping in cash... I love credit union simple and easy way to save I have a Direct pick up account my daughter gives me house keeping in cash and it attend my Park road to put cash into my account so I can transfer to my bank when i really need it, this stops me from spending it only silly things i really don't need, Staff are always lovely xxx Lindsay Farrell Read more Read less

    {"display":"Lindsay F","full_name":"Lindsay F","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Lindsay F 24th June 2026
  • 5.00/5

    I have had a very positive experience with the Credi...

    I have had a very positive experience with the Credit Union. The team is always friendly, professional, and willing to help with any questions or... I have had a very positive experience with the Credit Union. The team is always friendly, professional, and willing to help with any questions or queries. They provide an excellent service and genuinely care about their members' financial wellbeing. The Credit Union offers fair and affordable financial products, and the application process is straightforward and easy to understand. Communication is always clear, and staff go above and beyond to ensure members receive the support they need. I would highly recommend the Credit Union to anyone looking for a trustworthy, community-focused organisation that puts its members first. Thank you for the fantastic service you continue to provide. Read more Read less

    {"display":"hughes","full_name":"hughes","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    hughes 24th June 2026
  • 5.00/5

    My experience with credit union is brilliant I have...

    My experience with credit union is brilliant I have never had any problems with them and are very kind and helpful

    {"display":"Danielle evans ","full_name":"Danielle evans ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Danielle evans 24th June 2026
  • 5.00/5

    Only been with you a couple of weeks .

    Only been with you a couple of weeks . But so far great service

    {"display":"Katrina A","full_name":"Katrina A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Katrina A 24th June 2026
  • 5.00/5

    Straight forward process no judgment

    Straight forward process no judgment

    {"display":"Miss L","full_name":"Miss L","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1206147.png"}}'s avatar
    Loans
    Miss L 24th June 2026
  • 5.00/5

    I have been a member of Central Credit Union for ove...

    I have been a member of Central Credit Union for over 40 years, and throughout that time I have never experienced any issues. They have... I have been a member of Central Credit Union for over 40 years, and throughout that time I have never experienced any issues. They have done nothing but support me whenever I have needed help. When my children were younger, Central Credit Union was there for me during important times, especially at Christmas. Their support helped make Christmas a magical experience for my children and allowed me to provide the special memories every parent hopes to create. My entire family has been members of Central Credit Union, and we have always received excellent service. Everything is now a quick and easy process, and even at 71 years old, I can still access and apply for loans with ease. This shows that the organisation is truly accessible to everyone, regardless of age. Nothing is ever too much trouble for the staff. They take the time to listen, explain things clearly, and understand your individual circumstances. What makes Central Credit Union special is that they don't just offer loans—they offer genuine support, guidance, and care in many different aspects of life. After more than four decades as a member, I can confidently say that Central Credit Union has been a trusted and valued part of my life. I would highly recommend them to anyone looking for a financial organisation that truly puts its members first. Jan Weir Read more Read less

    {"display":"janet weir","full_name":"janet weir","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    janet weir 24th June 2026
  • 5.00/5

    Central Credit Union is an amazing organisation that...

    Central Credit Union is an amazing organisation that helps people, especially young adults in the community, to save money and access loans when needed. From... Central Credit Union is an amazing organisation that helps people, especially young adults in the community, to save money and access loans when needed. From my own experience as a 20-year-old, Central Credit Union has given me opportunities to travel and complete courses that have helped me build a better future. Without Central Credit Union, I may never have been able to achieve these goals or experience the amazing places I have visited. I also save regularly with them, and having savings at a young age gives me a sense of security. In the near future, I hope to buy a house, and the savings I have built up will help me turn that dream into a reality. One of the things I really appreciate is that while you're paying back a loan, you're also saving at the same time. It means you're building up savings without really noticing it, which feels like an added bonus. By the time your loan is repaid, you've already created a savings pot for yourself, helping you build good financial habits and prepare for the future. I cannot thank Central Credit Union enough for their excellent service, friendly staff, and ongoing support. Nothing is ever too much trouble, and if they can help you, they will. The staff are always welcoming, professional, and willing to go the extra mile to support their members. I would highly recommend Central Credit Union to anyone looking for a trustworthy, supportive, and community-focused financial organisation. They have made a real difference to my life and have helped me work towards a brighter future. Keegan Weir Read more Read less

    {"display":"keegan weir","full_name":"keegan weir","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    keegan weir 24th June 2026

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