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Central Credit Union reviews

Central Credit Union reviews
Rated Excellent • 4.97/5

Central Credit Union reviews

Verified business Last reviewed within 7 days Consumer credit awards winner
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Review summary

People rate this company as Excellent based on 3,013 product reviews

Average score of 4.97/5
5 star
98%
4 star
2%
3 star
0%
2 star
0%
1 star
0%
Reviews for Central Credit Union have trended positively over the past 90 days

Central Credit Union is loved for its friendly, helpful staff who make saving and borrowing easy and stress-free. The loan process is quick and straightforward, with affordable rates that really help during tough times. However, a few have mentioned delays in payments and some rude email responses that could do with improvement.

Positive themes

  • Central Credit Union staff are friendly, helpful and always ready to assist.
  • Applying for loans and saving with Central Credit Union is quick and easy.
  • Central Credit Union offers affordable loans with low interest rates.

Negative themes

  • Some experienced delays in payment transfers from Central Credit Union.
  • A few found email responses rude and lacking apologies.
  • Occasional poor customer service and lack of professionalism reported.
Summarised by AI
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About Central Credit Union

Central Credit Union, formely known as Central Liverpool Credit Union is a financial cooperative located in Liverpool, offering a range of savings accounts, loans, and other financial products to its members. It operates with the goal of promoting financial inclusion and well-being among the local community. As a credit union, it is owned and controlled by its members, ensuring that profits are returned to them in the form of better rates and services.

Are you looking for a great credit union to assist your financial needs? Our Central Credit Union reviews can help you decide if they're the right option for you.

If you’re considering using one of many services Central Credit Union offers, check out our reviews first. Discover which services members are using and how satisfied they've been so far. Learn more about the benefits of being an Central Credit Union member. All of this and more can be found in our Central Credit Union reviews.

Smart Money People is the place for Central Credit Union reviews. Read and write reviews and help us to increase trust and transparency in Financial Services

Central Credit Union at a glance

Reviews for Central Credit Union

Showing 11 of 3013 company reviews • Last reviewed within 7 days

Prompt and efficient

Loans • 26th March 2026

Speedy answer on my loan, as i needed to be able to confirm a down payment. Central Credit Union are so efficient and understanding that... Speedy answer on my loan, as i needed to be able to confirm a down payment. Central Credit Union are so efficient and understanding that i would totally recommend their services.The staff are second to none for kindness and helpfullness. Read more Read less

{"display":"Joe Halligan ","full_name":"Joe Halligan ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
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I spoke to Karen and she was very friendly and appro...

Loans • 23rd February 2026

I spoke to Karen and she was very friendly and approachable and made the whole process of applying for the loan and 3 way call very easy

{"display":"Jennifer R","full_name":"Jennifer R","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
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  • 5/5

    Bern with credit union for over 18 years now always...

    Bern with credit union for over 18 years now always been a great help.

    {"display":"Lynn McDonough ","full_name":"Lynn McDonough ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Lynn McDonough 16th December 2025
  • 5/5

    They are always helpful and they always sort my loan...

    They are always helpful and they always sort my loan out fast

    {"display":"Kealey D","full_name":"Kealey D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Kealey D 2nd December 2025
  • 5/5

    Staff are amazing always happy to help great service...

    Staff are amazing always happy to help great service with a smile.

    {"display":"Fiona","full_name":"Fiona","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Fiona 7th October 2025
  • 5/5

    Reliable and easy payments to pay back

    Reliable and easy payments to pay back

    {"display":"Charlene b","full_name":"Charlene b","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Charlene b 24th September 2025
  • 5/5

    Been with them years most friendliest profession lif...

    Been with them years most friendliest profession life savers

    {"display":"Maureen","full_name":"Maureen","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Maureen 4th September 2025
  • 5/5

    Awesome staff

    Always there to help when i have an emergency.. great staff. Friendly helpful and just overall amazing

    {"display":"Dawn","full_name":"Dawn","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Dawn 2nd September 2025
  • 5/5

    Helpful ...

    Very helpful , understanding and a very quick service

    {"display":"Sarah ","full_name":"Sarah ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Sarah 30th August 2025
  • 5/5

    Excellent service lady who dealt with my loan effici...

    Excellent service lady who dealt with my loan efficiently friendly was sorted the next day after I applied

    {"display":"Patricia M","full_name":"Patricia M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Patricia M 30th August 2025
  • 5/5

    They are always very helpful and do there very best...

    They are always very helpful and do there very best to accommodate you

    {"display":"Collette brogan ","full_name":"Collette brogan ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Collette brogan 29th August 2025

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