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Central Credit Union reviews

Central Credit Union reviews
Rated Excellent • 4.96/5

Central Credit Union reviews

Verified business Last reviewed within 7 days Consumer credit awards winner
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Review summary

People rate this company as Excellent based on 3,182 product reviews

Average score of 4.96/5
5 star
98%
4 star
2%
3 star
0%
2 star
0%
1 star
0%
Reviews for Central Credit Union have trended negatively over the past 90 days

Central Credit Union is loved for its friendly, helpful staff who make saving and borrowing easy and stress-free. The loan process is quick and straightforward, with affordable rates that really help during tough times. However, a few have mentioned delays in payments and some rude email responses that could do with improvement.

Positive themes

  • Central Credit Union staff are friendly, helpful and always ready to assist.
  • Applying for loans and saving with Central Credit Union is quick and easy.
  • Central Credit Union offers affordable loans with low interest rates.

Negative themes

  • Some experienced delays in payment transfers from Central Credit Union.
  • A few found email responses rude and lacking apologies.
  • Occasional poor customer service and lack of professionalism reported.
Summarised by AI
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About Central Credit Union

Central Credit Union, formely known as Central Liverpool Credit Union is a financial cooperative located in Liverpool, offering a range of savings accounts, loans, and other financial products to its members. It operates with the goal of promoting financial inclusion and well-being among the local community. As a credit union, it is owned and controlled by its members, ensuring that profits are returned to them in the form of better rates and services.

Are you looking for a great credit union to assist your financial needs? Our Central Credit Union reviews can help you decide if they're the right option for you.

If you’re considering using one of many services Central Credit Union offers, check out our reviews first. Discover which services members are using and how satisfied they've been so far. Learn more about the benefits of being an Central Credit Union member. All of this and more can be found in our Central Credit Union reviews.

Smart Money People is the place for Central Credit Union reviews. Read and write reviews and help us to increase trust and transparency in Financial Services

Central Credit Union at a glance

Reviews for Central Credit Union

Showing 11 of 3182 company reviews • Last reviewed within 7 days

Seemless experience.

Loans • 3rd May 2026

Seemless experience. Effective communication. Every informatio needed is accessible.

{"display":"Queen n","full_name":"Queen n","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Very helpful staff always answer questions if I stru...

Loans • 1st May 2026

Very helpful staff always answer questions if I struggle to understand they make sure I am happy at the end of the call or in... Very helpful staff always answer questions if I struggle to understand they make sure I am happy at the end of the call or in person. Very easy to apply for a loan and to save. I would definitely recommend and have done a few times Read more Read less

{"display":"Claire M","full_name":"Claire M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    If I could rate it higher I would.

    If I could rate it higher I would. What a great bunch of ladies ! Really went above and beyond to help me out for... If I could rate it higher I would. What a great bunch of ladies ! Really went above and beyond to help me out for medical equipment for my son! Forever grateful! ! Read more Read less

    {"display":"Claire D","full_name":"Claire D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Claire D 1st May 2026
  • 5/5

    Never any issues been with them for years and years...

    Never any issues been with them for years and years always able to help with anything and answer any questions

    {"display":"Dominique f","full_name":"Dominique f","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Dominique f 1st May 2026
  • 5/5

    Spoke with an advisor about my loan she was very hel...

    Spoke with an advisor about my loan she was very helpful would recommend them to anyone

    {"display":"Kyle H","full_name":"Kyle H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Kyle H 1st May 2026
  • 5/5

    Spoke with an advisor on the phone over my loan she...

    Spoke with an advisor on the phone over my loan she explained everything well and was very helpful would recommend this place to anyone thank you so much

    {"display":"Kyle H","full_name":"Kyle H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Kyle H 1st May 2026
  • 5/5

    Happy to be a part of Liverpool credit union

    Great fully happy to be a part of the credit union being a member of the credit union has helped me grow my savings and... Great fully happy to be a part of the credit union being a member of the credit union has helped me grow my savings and help me get the loans I've needed over the many years I've been with Liverpool credit union. Big thank you for helping me out when needed. Read more Read less

    {"display":"Colin v","full_name":"Colin v","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Colin v 1st May 2026
  • 5/5

    Very polite staff talked through what I needed to do.

    Very polite staff talked through what I needed to do. Very helpful.

    {"display":"Laura m","full_name":"Laura m","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Laura m 1st May 2026
  • 5/5

    The best thing I have ever done!

    The best thing I have ever done! I love that I get to borrow whilst I save and the staff are always so helpful and professional

    {"display":"Stephanie C","full_name":"Stephanie C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Stephanie C 1st May 2026
  • 5/5

    The staff are lovely, they have helped me massively...

    The staff are lovely, they have helped me massively over the years i cant thank them enough.

    {"display":"Rheanne Astles","full_name":"Rheanne Astles","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Rheanne Astles 1st May 2026
  • 5/5

    they are kind and understanding and so helpful

    they are kind and understanding and so helpful

    {"display":"nova a","full_name":"nova a","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    nova a 30th April 2026

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