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Central Credit Union: Loans reviews

4.97
Based on 2,600 reviews, last reviewed 23rd Feb 2026
33% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
98%
See only 4 star reviews
2%
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0%
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0%
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0%

Latest highest rating:

5

I spoke to Karen and she was very friendly and appro... I spoke to Karen and she was very friendly and approachable and made the whole process of applying for the loan and 3 way call very easy Reviewed on: 23rd February 2026
Jennifer R's avatar
Jennifer R

Latest lowest rating:

2

No help at all and quite rude. I needed to top up my loan a week early as I was desperate for a washing machine. I first sent an email which was ignored. I enquired and received an ... Read more Reviewed on: 11th July 2025
Estelle Monaghan's avatar
Estelle Monaghan

About this product

Central Credit Union offer a range of personal loans.

Some Central Credit Union personal loans allow you to borrow as little as £200. The maximum varies between £3,000 and £15,000.

Central Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Central Credit Union before, you can also leave a review and share your experience.

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Central Credit Union Loans reviews (2600)

Always helpful and go beyond and over

5
Always helpful and go beyond and over Reviewed on: 18th June 2024

Very well organised treated with respect very quickly

5
Very well organised treated with respect very quickly Reviewed on: 18th June 2024

Never had any problems in getting what I need and al...

5
Never had any problems in getting what I need and always nice and helpful while on phone Reviewed on: 18th June 2024

5 stars all round

5
Excellent team of people with great customer service. Reviewed on: 18th June 2024

Loan application.

5
No trouble in speaking to a staff member about my query. Dealt with loan application very efficiently and quickly. Staff member most helpful. Reviewed on: 18th June 2024

Staff very friendly and experienced , explained ever...

5
Staff very friendly and experienced , explained everything before I signed Reviewed on: 18th June 2024

Always there when I need it most

5
Always there when I need it most Reviewed on: 18th June 2024

Never had a problem always help when needed payment...

5
Never had a problem always help when needed payment always on time Reviewed on: 18th June 2024

great loans at a decent rate

4
over the last sevral years ive taken a few diffrent loans out with central credit union and there always helpful, the intrest is at a good rate and the only real downside is the app used to check the balance, its slow and cumberson. Reviewed on: 18th June 2024

Staff are brilliant in communication and your loan r...

5
Staff are brilliant in communication and your loan rates is the best as compare to other banks. Reviewed on: 18th June 2024

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