Smart Money People Logo

Central Credit Union: Loans reviews

4.97
Based on 2,600 reviews, last reviewed 23rd Feb 2026
33% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
98%
See only 4 star reviews
2%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

I spoke to Karen and she was very friendly and appro... I spoke to Karen and she was very friendly and approachable and made the whole process of applying for the loan and 3 way call very easy Reviewed on: 23rd February 2026
Jennifer R's avatar
Jennifer R

Latest lowest rating:

2

No help at all and quite rude. I needed to top up my loan a week early as I was desperate for a washing machine. I first sent an email which was ignored. I enquired and received an ... Read more Reviewed on: 11th July 2025
Estelle Monaghan's avatar
Estelle Monaghan

About this product

Central Credit Union offer a range of personal loans.

Some Central Credit Union personal loans allow you to borrow as little as £200. The maximum varies between £3,000 and £15,000.

Central Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Central Credit Union before, you can also leave a review and share your experience.

Review Central Credit Union: Loans now

Help others make smarter decisions by sharing your own experience. Write a review

Central Credit Union Loans reviews (2600)

The staff are always well informed and very helpful.

5
The staff are always well informed and very helpful. I've never got my head around savings and where I'm up to but the staff at the Credit Union always explain things so well. They are very patient. My life is better because their advice is priceless. Reviewed on: 22nd May 2025

Very friendly staff, helpful service too!

5
Very friendly staff, helpful service too! Reviewed on: 22nd May 2025

Been with Central a few years now never had any issu...

5
Been with Central a few years now never had any issues with them, always respond to any question, very polite and professional excellent customer service Reviewed on: 22nd May 2025

Happy positive staff always willing to help, lovely...

5
Happy positive staff always willing to help, lovely to talk to easy going. Never judge anyone or the situation they may be in really nice Reviewed on: 21st May 2025

Great staff very helpful !

5
Great staff very helpful ! Thank you Reviewed on: 21st May 2025

Always very helpful and straightforward when applyin...

5
Always very helpful and straightforward when applying for a Christmas loan very happy with credit union , staff are always lovely and helpful Thankyou credit union Reviewed on: 21st May 2025

Central Credit Union are a godsend

5
I lost my wife a couple of years back, and I was struggling to keep up my payments. Central Credit Union took away the pressure and allowed me precious time to get myself together, always supportive and I will always appreciate them for that. They helped me when I needed it most. So thank you Central Credit Union and it's wonderful caring staff and volunteers. You are a godsend. Reviewed on: 21st May 2025

Extremely helpful staff and well informed

5
Extremely helpful staff and well informed Reviewed on: 21st May 2025

Excellent service, quick response, helpful, staff ar...

5
Excellent service, quick response, helpful, staff are amazing Reviewed on: 21st May 2025

Joining credit union has helped me so much with my b...

5
Joining credit union has helped me so much with my bills it’s boosted my credit score amd they are so helpful x Reviewed on: 21st May 2025

Do you have a different Central Credit Union product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Central Credit Union?

    View all products