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Central Credit Union: Loans reviews

Name: Loans
Rating: 4.97 (2684 reviews)

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4.97

Based on 2,684 reviews, last reviewed 23rd Apr 2026

4150% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

Latest highest rating:

5

Everytime iv called everyone has always been helpful... Everytime iv called everyone has always been helpful and polite Reviewed on: 23rd April 2026

Latest lowest rating:

2

No help at all and quite rude. I needed to top up my loan a week early as I was desperate for a washing machine. I first sent an email which was ignored. I enquired and received an ... Read more Reviewed on: 11th July 2025

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About this product

Central Credit Union offer a range of personal loans.

Some Central Credit Union personal loans allow you to borrow as little as £200. The maximum varies between £3,000 and £15,000.

Central Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Central Credit Union before, you can also leave a review and share your experience.

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Awards

Best credit union loan provider 2025

Awarded to the credit union rated highest in customer reviews for loans.

Central Credit Union Loans reviews (2684)

Fantastic customer service

They have excellent customer service very helpful. The loans are easy to pay back and best of all you can save as your paying back your loan Reviewed on: 22nd May 2025

I'm always Very happy with my experience with credi...

I'm always Very happy with my experience with credit union always very helpful friendly staff Reviewed on: 22nd May 2025

Fantastic service.

Fantastic service. Staff so helpful and informative. Everything explained properly. Wouldn’t use anyone else. Reviewed on: 22nd May 2025

Member of staff very friendly, explained next steps...

Member of staff very friendly, explained next steps clearly.quick and easy process Reviewed on: 22nd May 2025

The staff are always well informed and very helpful.

The staff are always well informed and very helpful. I've never got my head around savings and where I'm up to but the staff at the Credit Union always explain things so well. They are very patient. My life is better because their advice is priceless. Reviewed on: 22nd May 2025

Very friendly staff, helpful service too!

Very friendly staff, helpful service too! Reviewed on: 22nd May 2025

Been with Central a few years now never had any issu...

Been with Central a few years now never had any issues with them, always respond to any question, very polite and professional excellent customer service Reviewed on: 22nd May 2025

Happy positive staff always willing to help, lovely...

Happy positive staff always willing to help, lovely to talk to easy going. Never judge anyone or the situation they may be in really nice Reviewed on: 21st May 2025

Great staff very helpful !

Great staff very helpful ! Thank you Reviewed on: 21st May 2025

Always very helpful and straightforward when applyin...

Always very helpful and straightforward when applying for a Christmas loan very happy with credit union , staff are always lovely and helpful Thankyou credit union Reviewed on: 21st May 2025

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