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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Review of the Chase Bank, Current account:

I LOVE Chase

I love Chase. They’re fantastic for daily spending. I love the cashback offer, the savings rates, the round up feature and the integration with Nutmeg. Customer service is also beyond great via phone and chat. Reviewed on: 16th March 2023

I've been with Chase since the summer as I was going...

I've been with Chase since the summer as I was going abroad and it was the best option for travel money. I had thought I'd shut it down when I came back however the app is great, the saving rate was great and everything is so easy so I've no intention of leaving Reviewed on: 5th February 2025

Excellent all round

Safe and easy. Very good app and customer service and even interest paid on balance in the beginning. Easy to transfer money to savings or other accounts. Best of all is the rewards paid for spending. Reviewed on: 5th February 2025

Great all round and good features and rewards

Great all round and good features and rewards Reviewed on: 5th February 2025

An excellent bank, efficient and easy to use, with r...

An excellent bank, efficient and easy to use, with real people to talk to if yiu need them, and they answer in a timely manner. Reviewed on: 5th February 2025

Haven't needed to contact customer services, the app...

Haven't needed to contact customer services, the app is straightforward and easy, the interest rates and cashback have been excellent. Reviewed on: 5th February 2025

Very fast efficient service no problems at all

Very fast efficient service no problems at all Reviewed on: 5th February 2025

Only positive feedback to give.

Any experience I have encountered has been positive. Reviewed on: 5th February 2025

Brilliant app. Banking as it should be.

Brilliant app. Just works without any fuss. Great cashback on purchases and no foreign transaction fees. My go to financial service for day-to-day life. Reviewed on: 5th February 2025

I like the everyday cashback and the generous saving...

I like the everyday cashback and the generous savings interest rate when you first join Chase. Customer services are quick to respond and they flag things when you transfer a big sum of money so it prevents fraud from happening. Reviewed on: 5th February 2025

Scam defence

Checked a large payment I was making. To make sure it wasn't a scam Reviewed on: 5th February 2025

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