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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Custome support quick to respond and super helpful,...

Custome support quick to respond and super helpful, app works great and any issues are communicated and resolved. Good feature and some good rewards Reviewed on: 5th February 2025

Love the cash back.

Love the cash back. So easy. Ten out of ten. Reviewed on: 5th February 2025

Chasing your dreams? Live them with Chase!

I absolutely love Chase. It's secure and easy to use. It keeps me updated and rewards me. I feel valued as a customer as I've never felt with any other bank. I was chasing my dreams until I partnered up with Chase and I now feel I'm living my dreams. Reviewed on: 5th February 2025

Cashback

Great app and the cashback on everyday spending is amazing! Reviewed on: 5th February 2025

Customer service

Whenever I have needed assistance I have had quick replies no matter what time and the problem solved Reviewed on: 5th February 2025

It’s an amazing bank with great customer service

It’s an amazing bank with great customer service Reviewed on: 5th February 2025

Banking made easy

Easy to use great savings simple app Reviewed on: 5th February 2025

I love my Chase account!

I love my Chase account! I travel a lot so having the benefit of using abroad without charges is significant to me. Expenditure and income are posted immediately and always a quick answer from the support team. Reviewed on: 5th February 2025

Good bank to use home and abroad

Opened the account to use abroad, but I am now using it as my main account as I found it a good bank with many good points. Sadly after being with them for a year the perks have gone. Reviewed on: 5th February 2025

I've been with Chase since the summer as I was going...

I've been with Chase since the summer as I was going abroad and it was the best option for travel money. I had thought I'd shut it down when I came back however the app is great, the saving rate was great and everything is so easy so I've no intention of leaving Reviewed on: 5th February 2025

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