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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

I like Chase

App is easy to use, customer service is excellent- quick and reliable. No fees abroad. Reviewed on: 15th February 2026

Very easy to see use the app.

Very easy to see use the app. You can see all of your transactions at your fingertips. Reviewed on: 15th February 2026

In my 4th year with Chase and overall great experience.

In my 4th year with Chase and overall great experience. Reviewed on: 15th February 2026

Simple no fee account perfect for travel

Simple no fee account perfect for travel Reviewed on: 15th February 2026

Customer service has been great wether I’m home or a...

Customer service has been great wether I’m home or abroad issues sorted promptly and always polite Reviewed on: 15th February 2026

Great, no fuss banking

Great online service. Customer service response was excellent the couple of times I needed it Reviewed on: 15th February 2026

So simple but efficient, good saving account offerin...

So simple but efficient, good saving account offerings and 5% on round up is excellent. Reviewed on: 15th February 2026

Very fast to answer the phone.

Very fast to answer the phone. Person answering Able to resolve queries quickly.. appreciate round up and 1% on spending- it show a little adds up to a lot. Reviewed on: 15th February 2026

Excellent customer service.

Excellent customer service. Easy to use site with good benefits. Reviewed on: 15th February 2026

Extremely good in all aspects.

Extremely good customer care and service. Spot on with security issues. Reviewed on: 15th February 2026

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