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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Top current account

Top current account - easy to navigate in the app and helpful to have different pots to work towards different savings interests! Reviewed on: 5th February 2025

Good Current Account Experience.

Good Current Account Experience. Rewards for spending, though not quite as good when account originally opened. Reviewed on: 5th February 2025

Customer service is excellent.

Customer service is excellent. Always available. Reviewed on: 5th February 2025

Great Bank.

Great Bank. Fantastic user friendly app. On occasion ivd needed support the online chat has bee fast and efficient. Reviewed on: 5th February 2025

Brilliant Cashback and Great to use abroad too

Cashback is great and you don't have to do anything more than just use you card. Using it abroad is brilliant too, no worries about taking cash or being stung by fees our excessive rates. Reviewed on: 5th February 2025

I have had no issues and everything has worked seaml...

I have had no issues and everything has worked seamlessly. Reviewed on: 5th February 2025

Fantastic free 'all-rounder'

Great perks for a free account. No need for customer service as everything has worked! Linked savings accounts, round-ups, open banking, great overseas, easy to use and intuitive app. Reviewed on: 5th February 2025

Hassle free Chase

Easy to use app without problem. Quick notification when debit card was used and getting cashback with debit card spending.. Good interest on savings. What more can 1 ask for. Reviewed on: 5th February 2025

Good interest rates, far better than high street ban...

Good interest rates, far better than high street banks I also like the idea of the cash back on your spend, it's just a shame they raised the amount needed to be paid in each montjh from £500 to £1500 to qualify. Reviewed on: 5th February 2025

Always easy to contact and very professional custome...

Always easy to contact and very professional customer support. The round up on spending is a good way to save without missing any money and a nice surprise when it arrives in your bank account. Reviewed on: 5th February 2025

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