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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Seamless banking experience, from onboarding to faci...

Seamless banking experience, from onboarding to facilitating transactions. Allows me to be so self-sufficient I don't miss the fact there are no branches. Reviewed on: 5th February 2025

just works, very convenient abroad and the phone app...

just works, very convenient abroad and the phone app just about covers all the eventualities you may come across Reviewed on: 5th February 2025

Easy set up of account.

Easy set up of account. Very good customer service qhen contacted. Easy app based banking Reviewed on: 5th February 2025

Very good and easy to use application

Very good and easy to use application Reviewed on: 5th February 2025

Always helpful when I've needed to contact Chase.

Always helpful when I've needed to contact Chase. Easy to use app to pay others and move money between my accounts. Reviewed on: 5th February 2025

Excellent online current account, quick and eas...

Excellent online current account, it’s quick and easy to navigate and use. Great features to pay and transfer money to other accounts. Love the cash back on purchases feature and round up feature too. Reviewed on: 5th February 2025

Simple and easy

So easy to bank with them and the added benefit of gaining Cashback for spending using your debit card is a big bonus Reviewed on: 5th February 2025

Really easy to use, great app and have recommended t...

Really easy to use, great app and have recommended to all family Reviewed on: 5th February 2025

Excellent bank , great savings rate and great app!

Excellent bank , great savings rate and great app! Reviewed on: 5th February 2025

Chase respond immediately and effectively in all cir...

Chase respond immediately and effectively in all circumstances from an attempt of fraud to queries about my account. The customer service is prompt and delivers in all aspects. I particularly appreciate the round up and being rewarded for shopping. Reviewed on: 5th February 2025

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