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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Excellent customer care

I have had to query two separate transactions and received reimbursement within minutes of my query. Reviewed on: 5th February 2025

Always very helpful

Always very helpful and patient with this elderly customer Reviewed on: 5th February 2025

Easy banking

Love the cash back and I can do all my banking on the app. Transferring money is very easy. Reviewed on: 5th February 2025

Joint accounts please

Great. Love the easy to use app. Wish they had joint accounts Reviewed on: 5th February 2025

Easy account to open and use.

Easy account to open and use. App is simple and effective. Reviewed on: 5th February 2025

Versatile Account

I fund the flexibility of the account great. 1% cash back on EVERYTHING you spend, rounds up your change, 5% interest. Reviewed on: 5th February 2025

Chase offer a modern way of banking

Chase offer a modern way of banking, transfers into their accounts are instant, unlike other banks. Interest is always paid on the 1st day of the month, regardless of weekends. I wish I had opened an account sooner with Chase! Reviewed on: 5th February 2025

Easy too use!

Easy too use. Great interest rates. Reviewed on: 5th February 2025

Chase are brilliant Great customer service, app is e...

Chase are brilliant Great customer service, app is easy to use Reviewed on: 5th February 2025

Transactions and communications made simple

Transactions are executed without hitch and are simple to examine on a statement basis. Communications, both electronic & personal, also are top service & quality. Reviewed on: 5th February 2025

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