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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48895 reviews)

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4.94

Based on 48,895 reviews, last reviewed 9th Mar 2026

444400% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Call centre staffs are professional and efficient. Call centre staffs are professional and efficient. I had questions couple of times regarding some spending transactions and every time was handled nic... Read more Reviewed on: 9th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48895)

Review of the Chase Bank, Current account:

Account is easy to access and user friendly in regar...

Account is easy to access and user friendly in regard to helping me keep on top of my spending. Cash back and round up features are especially good, offering additional incentives to continue to bank with Chase Reviewed on: 6th February 2025

Best on-line Bank, better than First Direct where I...

Best on-line Bank, better than First Direct where I also Bank. Why? Speed of Customer service and outcomes. Reviewed on: 14th February 2026

Quick access to support when required.

Quick access to support when required. Easy to move around in the app. Competative rates and great incentive on current account round up. Reviewed on: 14th February 2026

Great service and very friendly and helpful telephon...

Great service and very friendly and helpful telephone agents Reviewed on: 14th February 2026

The best banking site

I find Chase on line banking site the most easist to use as well as the services they provide. Undoubtedly the bst banking site i have. Highly recommended. Reviewed on: 14th February 2026

great bank to use easy and very...

great bank to use easy and very helpful Reviewed on: 14th February 2026

always had great experiences with Chase, the respons...

always had great experiences with Chase, the responses are always quick and very helpful, can't fault it Reviewed on: 14th February 2026

Banking with confidence.

Seamless transactions, professional service without any concerns. As an older customer having this confidence is reassuring. Reviewed on: 14th February 2026

Simple to use and great service

Simple to use and if any problems only a phone call away - which they answer qui ckly Reviewed on: 14th February 2026

Easy to navigate and excellent communication

Easy to navigate and excellent communication Reviewed on: 14th February 2026

First class service and app easy to use

First class service and app easy to use Reviewed on: 14th February 2026

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