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Chase Bank: Current account reviews

View other Chase Bank products
4.86
Based on 48,990 reviews, last reviewed 5th May 2026
97% decrease in 5 star reviews
in the past 90 days
90% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

I’ve had a really positive experience with the Chase... I’ve had a really positive experience with the Chase Bank current account. The app is clean and easy to use, making it simple to track spending, move ... Read more Reviewed on: 5th May 2026
Phil A's avatar
Phil A

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026
Net's avatar
Net
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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Chase Bank Current account reviews (48990)

The best account on the current market for using whi...

5
The best account on the current market for using whilst abroad, easily accessible and no overseas charges for the 1st year . Reviewed on: 15th April 2024
Emily 's avatar
Emily

Good bank

5
Issue accessing account is the a contact number Reviewed on: 15th April 2024
Carlanajo's avatar
Carlanajo

Amazing experience overall great bank

5
Amazing experience overall great bank Reviewed on: 15th April 2024
Charlie L's avatar
Charlie L

The bank that offers you a lot for very little.

5
This bank offers a great current account that just works. You get cashback rewards and some interest rate on your savings. There is almost no faults. It's well worth the effort to be part of this banking experience. It feels secure and you never worry about things going wrong customer support is great. Reviewed on: 15th April 2024
Alan L's avatar
Alan L

Great easy bank great customer service would recomme...

5
Great easy bank great customer service would recommend to everyone Reviewed on: 15th April 2024
Aiysha Tariq's avatar
Aiysha Tariq

Best banking app ever used.

5
Best banking app ever used. Non comes close it. Reviewed on: 15th April 2024
Martin DeGreat's avatar
Martin DeGreat

Simply the best!

5
Simply the best! Excellent customer service phone answered almost straight away. App so easy to use, cash back on purchases and no charge for using abroad. Just brilliant. Reviewed on: 15th April 2024
Sue Pye's avatar
Sue Pye

It’s been great!

5
It’s been great! Customer service fantastic too. Reviewed on: 15th April 2024
Melody S's avatar
Melody S

Wonderfully designed app.

5
Wonderfully designed app. Easy to use and navigate. Reviewed on: 15th April 2024
Thisura 's avatar
Thisura

I knew I wanted to open a new bank account and I did...

5
I knew I wanted to open a new bank account and I did not know what would be a good bank. I downloaded chase several years ago when I came across an ad on the Underground Station, enticed by the cash back offer. I then went onto their website which was easy to understand. Although I know JPMorgan is reputable, I was skeptical at first (since they do not have a physical bank in London) but soon after I started using Chase I recommended it to all of my friends and family. They have excellent and extremely fast customer service, great interests rates across saving accounts as well as 1% on the current account, cashback across most spending, and has really encouraged me to save a lot more. I had an issue with a merchant and the customer service team helped me within 10 minutes by explaining the transactions and giving me advice. I have nothing but positive experiences with Chase banking and I believe I will continue to bank with them for a long time. It's a shame I cannot get a credit card with them being in the UK Reviewed on: 15th April 2024
Ella B's avatar
Ella B

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