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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48899 reviews)

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4.94

Based on 48,899 reviews, last reviewed 12th Mar 2026

444800% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Simple, easy, accessible The simplicity of the app, sign up process and customer service is absolutely excellent. The offer of spending abroad is also brilliant too and great ... Read more Reviewed on: 12th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48899)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Great service.

Great service with great support when needed. Reviewed on: 14th February 2026

Great app with useful functions

Good offers on bonus interest rates. Easy to use app. Option to make savings accounts within the current account. Round up feature is useful. Prompt reply when contacted customer services. Reviewed on: 14th February 2026

Very easy to use the app.

Very easy to use the app. When I need support they are professional and respectful when answering the telephone. Reviewed on: 14th February 2026

The most easiest and helpful bank I have ever used.

The most easiest and helpful bank I have ever used. Reviewed on: 14th February 2026

Great customer service.

Great customer service. Easy to manage different accounts.instantaneous transactions Reviewed on: 14th February 2026

Pretty good perks

Got savings accounts and 1% cashback is great ~ Reviewed on: 14th February 2026

Good customer service on the one occasion I had to c...

Good customer service on the one occasion I had to call. Cash back is great and the interest rates are not too bad Reviewed on: 14th February 2026

Could do better

Started off as a great new kid on the block however they have stopped treating long term customers with the same offers available to new customers eg Savings rates! Reviewed on: 14th February 2026

Great service, easy to get hold off support, great,...

Great service, easy to get hold off support, great, very easy to use app Reviewed on: 14th February 2026

Great for travelling abroad, easy to use.

Great for travelling abroad, easy to use. Love the rounding up Reviewed on: 14th February 2026

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