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Chase Bank: Current account reviews

Name: Current account
Rating: 4.859581713195030904 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Good rates, excellent customer service.

Good rates, excellent customer service. Easy to use App. Reviewed on: 13th April 2024

Amazing digital bank

Amazing digital bank with good customer service and market interest rate Reviewed on: 13th April 2024

Good all round bank.

Good all round bank. Support a little restricted at times but they want to protect your money. They could improve by understanding their clients better and after request offering a more flexible banking protocol Reviewed on: 13th April 2024

Quick and easy access, prompt service, reliable too.

Quick and easy access, prompt service, reliable too. Reviewed on: 13th April 2024

I use it for home and abroad purchases and it is so...

I use it for home and abroad purchases and it is so easy. Abroad it gives me the best rates. The fact that I can load money onto my card keeps me to a tight budget. Reviewed on: 13th April 2024

A bank that gives back

Very easy to apply. Good rates of interest on savings and always offers for cash back rewards Reviewed on: 13th April 2024

The most user friendly banking app Ive experienced.

The most user friendly banking app Ive experienced. Reviewed on: 13th April 2024

Great banking/saving experience.

Great banking/saving experience. Always open Reviewed on: 13th April 2024

Amazing app

Amazing app before applying a restriction on the cashback. The app is smooth and easy to understand. Reviewed on: 13th April 2024

What’s not to love!

The online chat service is excellent, you’re not on the phone for ages which wastes time and money. The rewards feature gives you up to £15 a month , I try to forget about this and let it build up. There’s also the round up pot which rounds up all purchases to the nearest £ and pays interest. What’s not to love! Reviewed on: 13th April 2024

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