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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48895 reviews)

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4.94

Based on 48,895 reviews, last reviewed 9th Mar 2026

444400% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Call centre staffs are professional and efficient. Call centre staffs are professional and efficient. I had questions couple of times regarding some spending transactions and every time was handled nic... Read more Reviewed on: 9th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48895)

Review of the Chase Bank, Current account:

Great service and product and rates

Great service and product and rates Reviewed on: 6th March 2025

Chase Bank are a super bank - easy to set up a new a...

Chase Bank are a super bank - easy to set up a new account and good interest paid - 10/10. Reviewed on: 14th February 2026

Chase Bank Experience

They've been great since I've been with them, I hold both a current account and some savings accounts. I'd recommend both without hesitation. Their App is easy to use and easy to navigate. My overall banking experience is extremely positive. Reviewed on: 14th February 2026

Real people answer the phone

Real people answer the phone and help sort out queries. They were not at all condescending, just helpful Reviewed on: 14th February 2026

I've had my current account with Chase for a few mon...

I've had my current account with Chase for a few months now and it's been fantastic Reviewed on: 14th February 2026

Great, easy bank to use

I always find Chase a very easy bank to use. If ever I encounter any issues on my account I phone them and they are always so friendly and efficient in working it out for me. Reviewed on: 14th February 2026

Always very reliably service.

Always very reliably service, never need to worry and mobile app makes it easy. Reviewed on: 14th February 2026

Fabulous

Love how easy it is with benefits Reviewed on: 14th February 2026

Positive experience

I’ve had a really positive experience with Chase Bank’s current account so far. The app is easy to use and everything feels straightforward and well organised. Payments go through quickly, and I like how clear the transaction information is. Customer service has been fast and efficient whenever I’ve needed help, and I’ve always felt like my questions were properly answered. Security is also reassuring, the notifications and verification steps make me feel confident that my money is well protected. Overall, it’s been a smooth, stress free banking experience and I’d definitely recommend it to others looking for a reliable everyday account. Reviewed on: 14th February 2026

Been with Chase for a few years and never had an issue.

Been with Chase for a few years and never had an issue. Really like the app, really easy to use and all the savings pots make it so easy to track my savings. Even started investing with them now. Only thing that’s been a shame is that every year the cabs back rewards get worse. Used to be on every purchase and now it’s only one food and transport. Reviewed on: 14th February 2026

Excellent service

Excellent service and a real person to answer queries with fast solutiond Reviewed on: 14th February 2026

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