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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49012 reviews)

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4.86

Based on 49,012 reviews, last reviewed 19th Aug 2026

92% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great app and customer service Really easy to use the app. Customer service was excellent when I had a dispute against a retailer. Reviewed on: 19th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49012)

Excellent current account.

The bank provides excellent customer service and everything is clear and easy. I am very impressed with Chase bank and have recommended it to many people. Reviewed on: 12th April 2024

The app is easy

The app is easy to follow and helps me feel in control of my finances. It gives interest and helps me save. Customer service is good too. Reviewed on: 12th April 2024

The app is very straightforward to use and quite int...

The app is very straightforward to use and quite intuitive. Reviewed on: 12th April 2024

Not had many problems, easy to set all accounts up,...

Not had many problems, easy to set all accounts up, I have made more interest on all my accounts better than Nationwide Reviewed on: 12th April 2024

Simple and straightforward to set up account and app.

Simple and straightforward to set up account and app. App clear in functions and layout Reviewed on: 12th April 2024

simplicity at its best

A simple to use app, informative and intuitive Reviewed on: 12th April 2024

Amazing cashback, it makes you want to pay everythin...

Amazing cashback, it makes you want to pay everything using your chase card Reviewed on: 12th April 2024

Excellent immediate communication with any problems

Excellent immediate communication with any problems Reviewed on: 12th April 2024

Simple banking

Simple, straight forward and completely effective. Hugely impressed. Reviewed on: 12th April 2024

EASY BANKING

The app is very easy to use and is very convenient to pay for all my purchases and to keep a check on my balance.. Reviewed on: 12th April 2024

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