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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Chase changed my mind

Was very sceptical at first as I wasn’t sure about baking with a company that had no high street profile. So pleased to have been prove wrong. The ease with which I opened my account was fantastic. So very easy to navigate . Would highly recommend chase Bank Reviewed on: 12th April 2024

I believe that recognising outstanding service is e...

I believe that recognising outstanding service is essential, and I wanted to ensure you are aware of the positive impact you have had on my banking experience Reviewed on: 12th April 2024

They have really looked after me and the app is supe...

They have really looked after me and the app is super easy to use. Reviewed on: 12th April 2024

Outstanding work

Helped me every time I needed them quick and effective when I didn’t know what I was doing or when my card was lost they helped out right away Reviewed on: 12th April 2024

Chase is my bank of choice.

Chase is my bank of choice. The accounts are fantastic and the customer service is superb. Whenever I contact customer services they are professional, knowledgeable and extremely helpful. Reviewed on: 12th April 2024

Best banking App

It is just such an easy bank and they don’t charge to use your card abroad Reviewed on: 12th April 2024

Excellent current account!

Excellent current account with fabulous interest rates. Plus i love the round-up option as I’m not a great saver and this allows me to save without even realising. Reviewed on: 12th April 2024

Easy to transfer between multiple accounts.

Easy to transfer between multiple accounts. Feels safe and secure. Cool.card. Reviewed on: 12th April 2024

Simple and easy to use.

Simple and easy to use. Helpful 24/7 service with a human team which are professional police and patient Reviewed on: 12th April 2024

The app is easy to use and navigate. .

The app is easy to use and navigate I have had no issues with this bank. Reviewed on: 12th April 2024

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