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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48900 reviews)

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4.94

Based on 48,899 reviews, last reviewed 13th Mar 2026

444900% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Easy to setup, easy to use. Easy to setup, easy to use. The round-up function is my favourite, as well as cash back. Reviewed on: 13th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48899)

Review of the Chase Bank, Current account:

Account is easy to access and user friendly in regar...

Account is easy to access and user friendly in regard to helping me keep on top of my spending. Cash back and round up features are especially good, offering additional incentives to continue to bank with Chase Reviewed on: 6th February 2025

Easy app access for opening and maintaining accounts.

Easy app access for opening and maintaining accounts. Great interest rates on savings accounts. Really handy for travelling abroad as well as no fees. Reviewed on: 14th February 2026

Excellent so far wish I had opened an account sooner...

Excellent so far wish I had opened an account sooner just wish the savings rate was higher and didn't follow the bank of England rates Reviewed on: 14th February 2026

Chase delivers procative and supportive banking

Chase’ approach to banking and the ease of use of its App is refreshing. It’s positive, dynamic and user friendly. Providing rapid and supportive customer care. Reviewed on: 14th February 2026

Great, round ups soon add up.

Great that they do round ups on purchases and also rewards on spends. Reviewed on: 14th February 2026

The best bank account I’ve experienced to date.

The best bank account I’ve experienced to date. Excellent customer service and super user friendly app with good interest rates on savings and customer rewards. Reviewed on: 14th February 2026

Do the use cheese so much because you've changed the...

Don't use cheese so much because you've changed the way you do your cashback rewards Reviewed on: 14th February 2026

Any problem I have had, sorted very quickly

Any problem I have had, sorted very quickly Reviewed on: 14th February 2026

Needed to use chat a few times, have been answered i...

Needed to use chat a few times, have been answered immediately, and issues resolved quickly and efficiently. The staff are always polite and friendly. Love the variety of accounts I can have for one debit card, it helps me keep my finances under control. Reviewed on: 14th February 2026

The Chase current Account

24/7 customer service and very helpful and an excellent app, plus cashback on your travel and supermarket shopping. Reviewed on: 14th February 2026

Chase Bank current account - excellency in action

I love the ease of access when there is an issue. I also love the facilities that enables the changing of the card number or PIN should I be worried about any fraud concern. Reviewed on: 14th February 2026

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