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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Overall good bank, great app

Had some issues setting it up, but the customer service were helpful and jolly. App is easy to use and is useful having savings account and current account in the same place. App works well and is responsive. Reviewed on: 12th April 2024

Chase is a great account to have for home and...

Chase is a great account to have for home and abroad Reviewed on: 12th April 2024

Very good service no complaints love all account cho...

Very good service no complaints love all account choices Reviewed on: 12th April 2024

Great overall experience

Great looking, easy to use app. Great cash back incentive. Decent interest rates on savings and very easy to pay into and withdraw. Excellent exchange rates when abroad and no fee is a bonus. Reviewed on: 12th April 2024

"Chase's app services redefine convenience and effic...

"Chase's app services redefine convenience and efficiency in banking. With a sleek interface and intuitive navigation, managing finances on the go has never been easier. Real-time alerts keep users informed of account activity, while customizable spending insights empower better financial decisions. With top-tier security features safeguarding every transaction, Chase's app sets the standard for excellence in digital banking services." Reviewed on: 12th April 2024

I was recommended to chase bank by my cousin.

I was recommended to chase bank by my cousin. it has worked wonders Reviewed on: 12th April 2024

I have had an account for a year now, and I’m really...

I have had an account for a year now, and I’m really pleased with the level of service I have received. Had a problem with a fraudulent purchase and I received my refund as soon as I told them! I have recommended this account to several friends and family Reviewed on: 12th April 2024

South America Chase

I got the account as I was travelling around South America. It proved to be fantastic! Knew instantly how much I had spent (very useful when dealing with various currencies and exchange rates. Reviewed on: 12th April 2024

Very simple Banking

I have found Chase to be very easy to use with a great app and very good rates Reviewed on: 12th April 2024

Great service and bank.

Great service and bank. High recommend Reviewed on: 12th April 2024

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