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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Responsive and user friendly.

Responsive and user friendly. Great interest on savings. Like that my details are not printed on my card. Reviewed on: 12th April 2024

Took out a Bank account on the advice of Martin Lewis

Took out a Bank account on the advice of Martin Lewis- who said their Bank cards were very useful abroad Reviewed on: 12th April 2024

The best.

The best.current account on the market Reviewed on: 12th April 2024

Excellent customer service ..

Excellent customer service you can talk to a knowledgeable person not a computer. Reqular updates that you can understand, spending abroad you get excellent exchange rates with no bank mark up. Reviewed on: 12th April 2024

Excellent customer service with great products

Nothing seems too much I can’t rate them enough excellent customer service and products Reviewed on: 12th April 2024

Excellent user-freindly banking app.

Chase has an excellent user-freindly banking app. The ability to spend and withdraw cash overseas without the fees other banks impose was a big draw. Reviewed on: 12th April 2024

Easy to use app, & clear easy to follow accounts.

I’m not very technically minded at 73, but it’s a nice easy app to use, monthly statements, monthly interest, an all round top bank I’ve recommended to friends and family. Reviewed on: 12th April 2024

Easy to set up and use, and free!

So easy to set up and use, and it pays interest for 12 months with no bank charges. Works on your phone or with plastic. Can be used freely abroad in exactly the same way as at home. Reviewed on: 12th April 2024

Fantastic bank.

Fantastic bank. Cash back scheme is amazing. All round highly recommended Reviewed on: 12th April 2024

Not interested in investing so not interested in buy...

Not interested in investing so not interested in buying anything Reviewed on: 12th April 2024

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