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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

No need to chase them up

Used now for a couple of years. Love being able to spend abroad with no charges. When at home we earn cashback on certain purchases and have a round-up account at 5%.. Also the limited contact I've required from customer services has been really good. Add the fact that every penny spent sends a notification to my phone. "What's not to like?" Reviewed on: 14th February 2026

Easy interface efficient customer service better tre...

Easy interface efficient customer service better treatment than high street banks Reviewed on: 14th February 2026

Modern flexible banking set up multiple accounts jus...

Modern flexible banking set up multiple accounts just easy to use Reviewed on: 14th February 2026

Fast efficient banking

Fast customer service. Good fast App. Easy fast transactions. Nice rewards system. Roundups useful Reviewed on: 14th February 2026

Very happy banking with Chase.

Very happy banking with Chase. love the rewards and that I can use my card when travelling with no fuss. Reviewed on: 14th February 2026

The best online banking

Super easy online banking love cash back and roundup banking Reviewed on: 14th February 2026

Excellent customer care and good reliable online ban...

Excellent customer care and good reliable online banking Reviewed on: 14th February 2026

Great at customer complaint handling and never a pro...

Great at customer complaint handling and never a problem too difficult to resolve. I have information regarding my expenditure and transfers at hand with the greatest of ease . Yes a great bank Reviewed on: 14th February 2026

The Chase App is fast and reliable

The Chase App is fast and reliable and the account has useful features for monitoring account activities. Reviewed on: 14th February 2026

Customer service

Customer service is the best of any bank I’ve been with and I’ve been with many! Reviewed on: 14th February 2026

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