Write a review

Newsletter

Go to business site

Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

View other Chase Bank products

4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

Read all reviews Write a review

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Review Chase Bank: Current account now

Help others make smarter decisions by sharing your own experience.

Write a review

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Easy to use app for the current account.

Easy to use app for the current account. Money back is a bonus. Simple to use when abroad Reviewed on: 14th February 2026

Good customer service

The customer service at Chase has been excellent. The representatives are patient, knowledgeable, and genuinely helpful. They took the time to answer my questions and made sure I understood everything Reviewed on: 14th February 2026

Clarity of use

Clarity of use with all information available in a very sensible order and easy to understand format. Reviewed on: 14th February 2026

I like the fact that you can actually speak with som...

I like the fact that you can actually speak with somebody! They always ring you back Reviewed on: 14th February 2026

Whilst spending, you earn.

Whilst spending, you earn. Very good incentives. Reviewed on: 14th February 2026

I have only ever had one issue with this amazing ban...

I have only ever had one issue with this amazing bank and it was resolved efficiently and with a great deal of care! Reviewed on: 14th February 2026

Just an excellent account that saves you money

Just an excellent account that saves you money Reviewed on: 14th February 2026

Always available if help is needed

Always available if help is needed - which happened when we were travelling. It was reassuiring to speak to a person and not a chatbot. Reviewed on: 14th February 2026

Easy to use mobile banking app.

Easy to use mobile banking app. Easy to create new current accounts. Reviewed on: 14th February 2026

Great bank with fab features

It’s a fab bank with great offers on earning cashback for spending and the round up feature is great to save without realising Reviewed on: 14th February 2026

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Classic Plus account (discontinued)
from TSB 3.70 from 179 reviews
Black Current Account
from RBS 3.49 from 19 reviews
Multi-Currency Debit Card
from iFAST Global Bank 4.63 from 74 reviews

Want to see more from Chase Bank?

Savings
from Chase Bank 4.82 from 23036 reviews
Credit card
from Chase Bank 4.81 from 383 reviews
Chase Protect
from Chase Bank 4.71 from 51 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub