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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Fantastic experience

Able to get hold of customer service 24/7 and easily. Easy to use app with very good layout. Reviewed on: 14th February 2026

I've never had a issue with banking after moving to...

I've never had a issue with banking after moving to Chase Reviewed on: 14th February 2026

Banking with Satisfaction

I've changed bank to bank with Chase after over 40 years. Reviewed on: 14th February 2026

Excellent interest rates, really clear app

Excellent interest rates, really clear app Reviewed on: 14th February 2026

Efficient bank, with excellent customer service; sta...

Efficient bank, with excellent customer service; staff always helpful and efficient as well as friendly. Their banking app is the best out there, so easy to navigate and use. Reviewed on: 14th February 2026

all good no problems get call back when needed

all good no problems get call back when needed Reviewed on: 14th February 2026

I had two problems and i contaced chase and they fix...

I had two problems and i contaced chase and they fix them right away. Reviewed on: 14th February 2026

Chase is great!

I’ve had a great experience banking with Chase. Everything has worked seamlessly. Reviewed on: 14th February 2026

Great app and like the cash back feature

Great app and like the cash back feature Reviewed on: 14th February 2026

Best current account and app

I have been using Chase for several years now for all of my day to day spending, the app is incredibly easy to use and you can open additional accounts very easily. Any issues are promptly dealt with. I have current accounts with multiple banks but use this one the most as it’s the best Reviewed on: 14th February 2026

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