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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Cash back is great and round up helps you save and y...

Cash back is great and round up helps you save and you get interest added every month Reviewed on: 12th April 2024

Best experience ever

Save money and always at hand to help 24/7 and you can use it all round the world without ridiculous charges Reviewed on: 12th April 2024

Pin intervention.

Works well for me, most of the time. Only disconcerting aspect is having to use my pin number after a certain period even though the value is less than £100.00. Reviewed on: 12th April 2024

Easy app to use very helpful good savings app easy...

Easy app to use very helpful good savings app easy to transfer money to and from my accounts, good savings rates Reviewed on: 12th April 2024

When card was taken by cash machine, the lady was ex...

When card was taken by cash machine, the lady was extremely helpful Reviewed on: 12th April 2024

Chase is a fantastic bank to deal with.

Chase is a fantastic bank to deal with. The app is so easy to use Reviewed on: 12th April 2024

Great chat service.

Great chat service. Easy to use the app. All my queries answered with courtesy and respect. Reviewed on: 12th April 2024

Absolutely the best bank, faultless customer service...

Absolutely the best bank, faultless customer service and great savings rate Reviewed on: 12th April 2024

Great bank, great features and rewards

Easy to set up and transfer money in an out. Savings rates is excellent and 1% cashback for 1500 quid is great. Also the round up feature is great, and unlike the apps that offer it, chase don't charge you to do it Reviewed on: 12th April 2024

Best bank I’ve ever used.

Best bank I’ve ever used. Great app, easily contactable when needed. Interest rates always competitive. Reviewed on: 12th April 2024

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