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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Absolutely phenomenal

Absolutely phenomenal - top tier responsiveness, excellent safety features, and great interest rates. Reviewed on: 12th April 2024

Perfect, up to date notifications easy to use well e...

Perfect, up to date notifications easy to use well explained, perfect customer service Reviewed on: 12th April 2024

The best customer service

Great interest rate and cashback benefits, amazing customer service, quick and easy to contact, helped immediately when my bank details were stolen. Reviewed on: 12th April 2024

Cash back is great and round up helps you save and y...

Cash back is great and round up helps you save and you get interest added every month Reviewed on: 12th April 2024

Best experience ever

Save money and always at hand to help 24/7 and you can use it all round the world without ridiculous charges Reviewed on: 12th April 2024

Pin intervention.

Works well for me, most of the time. Only disconcerting aspect is having to use my pin number after a certain period even though the value is less than £100.00. Reviewed on: 12th April 2024

Easy app to use very helpful good savings app easy...

Easy app to use very helpful good savings app easy to transfer money to and from my accounts, good savings rates Reviewed on: 12th April 2024

When card was taken by cash machine, the lady was ex...

When card was taken by cash machine, the lady was extremely helpful Reviewed on: 12th April 2024

Chase is a fantastic bank to deal with.

Chase is a fantastic bank to deal with. The app is so easy to use Reviewed on: 12th April 2024

Great chat service.

Great chat service. Easy to use the app. All my queries answered with courtesy and respect. Reviewed on: 12th April 2024

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