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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Easy to set up, customer service excellent, online a...

Easy to set up, customer service excellent, online app simple to use, good incentives and rewards, great interest rates Reviewed on: 12th April 2024

Fabulous love my chase account and have told my fami...

Fabulous love my chase account and have told my family and my work colleagues as well as my 85 year old grandad Reviewed on: 12th April 2024

Excellent to use abroad no fees .

Excellent to use abroad no fees app is easy to use. Set up of the account was seamless Reviewed on: 12th April 2024

I’m always getting good customer service and custome...

I’m always getting good customer service and customer support and I get cash back Reviewed on: 12th April 2024

Great Bank

Easy app to use 1% cash back a great perk Reviewed on: 12th April 2024

Great App

Great app which keeps me informed of my spending Reviewed on: 12th April 2024

Never had any complaints

Never had to phone to make a complaint Reviewed on: 12th April 2024

Chase App User-Friendly and Fast System

I am a long-time user of your banking app and I wanted to express my appreciation for this excellent service. I have always been highly satisfied with the Chase Bank app. Not only is the interface beautifully designed, but the functionality is also smooth and the system operates with remarkable speed. Whether I need to check account information, transfer funds, or make payments, the app performs these tasks quickly and accurately, providing me with tremendous convenience and peace of mind. In addition to its user-friendly nature, I particularly appreciate the security features offered by the app, such as fingerprint recognition and real-time notifications, which ensure that my funds and accounts are well protected. In summary, the Chase Bank app has been an outstanding support for my daily banking needs, saving me a significant amount of time and effort in my busy life. I sincerely thank your team for its efforts and professionalism, and I look forward to seeing continued improvements and innovations with this excellent app in the future. Reviewed on: 12th April 2024

Best bank ever

Super user friendly, simple to use app, quick and issue free. Good interest rates, fast transfers and payments. Excellent customer support. Can't recommend it enough! Reviewed on: 12th April 2024

Easy to use, great interest rates

Easy to use, great interest rates Reviewed on: 12th April 2024

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